Getting "Access Denied" with some servers when running a backup integrity check. (4371364)

Getting "Access Denied" with some servers when running a backup integrity check.

Not all servers are authenticating correctly (either manually or scheduled) when running a backup integrity check.

Product defect

RMAD is using the logged-on user account in the console to run the integrity check when creating a backup from the console, and the scheduled task account when creating a backup from a scheduled task. It is not using the credentials stored in the "Remote Storage" tab. Therefore, it makes sense that the integrity check is failing on servers where the logged-on account does not have the necessary permissions.

This issue has been identified as a product defect logged under the ID: 421517. There is currently no ETA for a fix. However, the target version is hotfix 10.3.1.

WORKAROUND:

At the moment, the workaround for this would be to log in on the console or set the scheduled task credentials with an account that should have permission to run a backup integrity check on the target server.

421517

product Defect ID: 421517.