The service did not start due to a logon failure. (error code 1069) (4303743)

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Titolo

The service did not start due to a logon failure. (error code 1069)
Descrizione

Foglight service does not start up. The following error appears:
The service did not start due to a logon failure. (error code 1069)
Causa
To know the root cause of the error, please start the service in debug mode:
1. Open the registry using regedit:Click on "Start" and look for the Run Window, then type regedit
2. Then go to : HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Foglight
3. Edit the entry "ImagePath" and add this string:
  -Dquest.debug=1
  
  The result should appear like this:
  C:\Quest_Software\Foglight\bin\fms.exe" --manager-start-service -Dquest.debug=1
4. Once it is saved, verify the change in the service properties itself. Check the the "Path to Executable"
5. Start the Service.
This behavior could appear if:
- the user is not allow to start the service
- privileges for the user which is running the service on the Foglight installation folder are missing
Risoluzione
Resolution 1:
Make sure the log on user is allowed to start the service
1. Go to Start | Run and type: Secpol.msc
2. Then go to Local Policies | User Rights Assignment | Log on as a service
3. Then add the user that is running Foglight Windows service.
4. Log off and log back in to the server.
Resolution 2:
1. Right click on the Foglignt installation folder and open the folder properties
2. Select the tab "Security"
3. Add the user which should run the service and grant full access on the folder and subfolders
For more information regarding troubleshooting service startup see here.
Informazioni aggiuntive

Please check the Foglight logs as well as the Windows Event Viewer application and system logs for more detailed information.

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Contenuti consigliati

Prodotto/i:: Foglight
6.1.0, 6.0.0, 5.9.8, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2, 5.7.5, 5.6.11, 5.6.10; Foglight Evolve
6.1.0, 6.0.0, 9.3, 9.2, 9.1, 9.0; Foglight for Databases
6.1.0, 6.0.0, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2; Foglight for Virtualization Enterprise Edition
8.9.2, 8.9.1, 8.9, 8.8.5, 8.8, 8.7.5, 8.7, 8.6, 8.5.5, 7.2.1, 7.2, 7.1.x, 7.1.1, 7.1, 7.0

Argomento/i:: Installation, Troubleshooting

Cronologia articoli:: Data di creazione: 3/16/2015
Ultimo aggiornamento: 5/7/2023

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Soluzioni consigliate per il problema

The service did not start due to a logon failure. (error code 1069) (4303743)

Titolo

Descrizione

Causa

Risoluzione

Informazioni aggiuntive

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