USB Port Security does not install and returns a 1603 error code in the sltrace.htm log file. (4272622)

USB Port Security does not install and returns a 1603 error code in the sltrace.htm log file.

Error code 1603 is encountered when attempting to install USB/Port Security.

Error code 1603 is a generic Windows Installer message indicating that an MSI package failed to install.  Although there are many reasons why a 1603 error may be encountered, one of the most common is that DCOM settings have been altered from default.

1. On an affected system, click on Start | Run and type the command DCOMCNFG and press Enter.
2. Expand Component Services | Computer | My Computer | DCOM Config | Install Shield Install Driver and then right-click on InstallShield InstallDriver and select Properties.
3. Then select the Identity tab and verify that the "The launching user" radio button is selected.
4. There are typically two InstallShield InstallDriver objects that need to be reviewed or corrected.
5. Then click OK and close the Component Services applet.
6. Log off, then logon the system as a normal user and test the USB Port Security installation.

 

This issue can be confirmed to a high degree of certainty if all of the following parameters are applicable: USB/Port Security gets installed successfully during the logon script when the user logging on is a member of the Local Administrators group. USB/Port Security does not get installed if the user logging on is not a member of the Local Administrators group. USB/Port Security is installed successfully if the user logging on above is subsequently added to the Local Administrators group. A member of the Local Administrators group is able to install USB/Port Security manually independent of the Desktop Authority script. The DCOM settings for the InstallShield InstallDriver objects have been modified from their default values.