Computer Discovery fails with error: System.TimeoutException: The operation has timed out. (4376710)

Computer Discovery fails with error: System.TimeoutException: The operation has timed out.

When running a computer discovery the following error is seen:

System.TimeoutException: The operation has timed out.





Also, if you look at the node logs you may find the same error:

<le ts="2024-05-23T13:35:25.1505318Z" l="ERROR" s="Quest.Reporter.Core.Node.JobManagement.TaskExecutionQueueEntry" t="5779cd94-2e05-47d0-99f1-11720ee810df"><m>ReportException(5779cd94-2e05-47d0-99f1-11720ee810df) called. ObjectName:
ErrorDescription: System.TimeoutException: The operation has timed out.
ErrorMessageID: Collection being cancelled. Target computer became unresponsive.
ErrorMessageStack:
</m></le>

Increase the timeout settings on the MaxComputerDiscoveryTimeInMS from the ReporterNode.exe.Config file on each of the nodes. You may try to increase this value to 5400000.



If issue persists, you may try increasing more this value to a higher number.

IMPORTANT:
Please note that to increase the above timeout settings, you must follow the procedure outlined under resolution steps from KB article listed below, which includes an example as well.

https://support.quest.com/enterprise-reporter/kb/4317087/computer-discovery-is-taking-an-unusually-long-time-to-process-hotfixes-on-some-machines