Computer discovery is taking an unusually long time to process hotfixes on some machines (4317087)

1. Stop the Enterprise Reporter Node service. This process will have to be done on each node within the cluster that runs the computer discovery
2. Navigate to the below path:
C:\Program Files\Quest\Enterprise Reporter\Node
3. Make a copy of the file ReporterNode.exe.Config
4. Edit the file ReporterNode.exe.Config in Notepad
5. Within <appSettings> there are multiple lines that start with <add key... Add the below line to this list to extend this timeout to four hours:

<add key="MaxComputerDiscoveryTimeInMS" value="14400000" />

6. Start the node service for each node you made this change on. Run the computer discovery again.

 

See example below:
<appSettings>
  <add key="Reporter Server Name" value="FQDN OF ER SERVER" />
  <add key="Reporter Server Port" value="7738" />
  <add key="ValidateVersionOverride" value="true" />
  <add key="ClientSettingsProvider.ServiceUri" value="" />
  <add key="Reporter Node ID" value="NODE GUID" />
  <add key="Reporter Cluster ID" value="CLUSTER GUID" />
  <add key="ConnectionTimeout" value="120" />
  <add key="CommandTimeout" value="18000" />
  <add key="MaxComputerDiscoveryTimeInMS" value="14400000" />
</appSettings>