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MessageStats 7.9 - Report Pack for Exchange ActiveSync User Guide

Creating a Exchange ActiveSync Default Gathering Task

You can create a Exchange ActiveSync Default gathering task at the Exchange organization level or at the server level. The Exchange ActiveSync Default gathering task consists the following gatherings:

•
The Exchange ActiveSync Devices gathering which enumerates the mobile phones such as iphones, and other mobile devices.
•
The IIS Log File/ Exchange ActiveSync gathering task which populate the database with the ActiveSync activity data.

Prerequisites

If you have not already done so, assign the ActiveSync server role to the appropriate ActiveSync servers. For more information, see Assigning the ActiveSync Server Role .

Ensure that the core MessageStats Default Gathering task for the Exchange organization has completed successfully.

Recommendations for Creating Gatherings

You can create all the Exchange ActiveSync gathering tasks at either the Exchange organization level or at the Exchange server level.

•
To report the mobile devices, the Exchange ActiveSync Devices gathering task must be run against all the Exchange mailbox servers.
•
To report ActiveSync activity for Exchange 2010, the IIS Log Files gathering task must be run against all the Exchange Client Access Servers (CAS).
•
To report ActiveSync activity for Exchange 2013, the IIS Log Files gathering task must be run against all the Exchange 2013 servers that have the Client Access Server (CAS) role and the Mailbox role. The ActiveSync data is collected from IIS logs of web sites that host the ActiveSync virtual directory which can be on both the CAS and Mailbox servers.
•
To report ActiveSync activity for Exchange 2016 and 2019, the IIS Log Files gathering task must be run on all Exchange 2016 or 2019 servers that have the Mailbox role installed.

For this reason, it is recommended that you run any of the Exchange ActiveSync gathering tasks at the Exchange organization level.

To accumulate historical data, schedule a daily recurring Exchange ActiveSync Default Gathering task. You can schedule the gathering task to run any time you want; however, it is recommended that you run the task at off-peak times.

For the initial gathering task, it is recommended you schedule the task to run on a weekend if you have a large number of mobile devices and users.

To create a Exchange ActiveSync Default Gathering task
1
Expand the Exchange Organizations node and select the Exchange organization you want.
2
Right-click and select Create Task.
3
Enter a unique name to identify the task, select Exchange ActiveSync Default Gathering as the task template and click Next.
4
Select Most Recent as the date range to indicate the last number of days from which to gather the IIS log files and click Next.
In some situations, you can choose the Custom option if you want to select a specific date range to indicate the time frame from which to gather log files.
5
Review or change the default task execution server and click Next.
6
Clear the Use Default Configuration check box, specify a schedule for the gathering task and click Next.
MessageStats provides two types of schedules: schedules that run once (at specific times such as December 31 or Now), and schedules that repeat for a defined period (such as daily, weekly, or monthly). Typically, you would create a recurring schedule for a Exchange ActiveSync Default Gathering task.
7
Verify the logging level for the task logs and click Next.
8
Accept the default account that is displayed for Task Credentials, or clear the Use Default Configuration check box to enter a different account, and click Next.
9
Click Finish to save the gathering task.
To change the properties of an existing task
1
Browse the tasks in the Tasks Summary View.
2
Right-click the task you want to configure and select Properties.
3
Step through the wizard to change the settings.

What Information is Gathered?

The IIS Log Files gathering task collects ActiveSync server activity information such as the server and user email traffic for mobile devices associated with user mailboxes. For Exchange 2013 and later, the IIS Log Files gathering task does not collect information for the health (monitoring) mailboxes.

The Exchange ActiveSync Devices gathering task collects device property details, such as the operating system or model name, for users that have an Exchange mailbox. Not all device properties are available for all device types. If a device property is not shown, it is because the device manufacturer has not made that property available.

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