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MessageStats 7.8.1 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Using the Lync and Skype for Business Reports

Introducing the Reports

The Lync and Skype for Business Server reports are a collection of reports that you access through the MessageStats reports web site. The Lync or Skype for Business data is stored in separate tables in the MessageStats database.

The following features are included in MessageStats reports:

Using the console, you can perform the following tasks:

Viewing the Lync or Skype for Business Reports

On gathering completion, you can view reports based on the gathered information using the web-based MessageStats Reports.

Click Start and select Programs | Quest | MessageStats | MessageStats Reports.
In the reports treeview, select Report Packs | Lync & Skype for Business Server.
Select report filters, if necessary, and click Apply Filter to view the report.

For descriptions of the reports, see Types of Lync and Skype for Business Reports .

The report pack provides two types of reports:

When you render a real-time report, the report performance is directly affected by the speed of your network links and network performance. You can set up subscriptions for real-time reports which allows you to schedule them during less busy times.

Viewing Presence Information in Reports

Reports that contain information about individual users can also show icons that provide the presence status for the user.

To see the Microsoft presence status in reports, the person that is viewing the reports on the web site must have Skype for Business or Lync, and Outlook installed and running on their local computer.

Users can see presence information for all mailbox owners if the global properties of the Skype for Business or Lync server are configured to allow this.


Busy—Similar presence statuses such as In a meeting, or Do Not Disturb also appear as a Busy status.

Do Not Disturb—Displayed when a user has set the status to Do Not Disturb.

Away—Similar presence statuses such as Be Right Back also appear as an Away status.


If you right-click a status icon, you can communicate with the user. If the mailbox owner has Outlook and Lync or Skype for Business installed and running, you can send an email or reply with an instant message.

If you and the mailbox owner are both set up to send and receive telephone calls over the Internet through your computer, options for making a call can also appear on the menu when you right-click the icon.

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