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MessageStats 7.7.2 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring the Report Pack Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

4. Starting the Monitoring and Archiving Services

After you have enabled and configured monitoring and archiving, you must start the monitoring and archiving services.

To start services on your Lync or Skype for Business server
1
In the Start menu, select Control Panel.
2
Select Topology in the list on the left side of the panel.
3
Click the Status tab and select the appropriate Lync or Skype for Business server.
4
Select Action | Start all services.
If the services are already running, stop and then start the services. You can verify that the monitoring and archiving services have started using the Services MMC tool or using Services Manager.

Installing the Report Pack

There are two types of installation supported for the Lync & Skype for Business report pack, complete or distributed.

This section describes how to perform a complete installation and provides information about distributed installations:

•
Performing a Complete Installation
•
About Distributed Installations

Performing a Complete Installation

You can install all components on one server (a complete installation).

To install the report pack
1
Log on to your system using MessageStats service account.
2
Double-click the autorun.exe file and select the Install tab.
3
Select the Lync & Skype for Business Server link.
4
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
5
Select all the features and click Next.
6
Verify the folder in which the report pack is to be installed and click Next.
7
Verify the SQL instance (MessageStats database) on which you are installing the report pack database components and click Next.
8
Click Next to begin the installation.
9
When the installation is complete, click Finish.

About Distributed Installations

MessageStats allows you to spread your gathering activity over various servers. When you install the MessageStats report pack, you must install the various components (such as the task processors, reports, and the MessageStats console) on the server that performs the corresponding role in MessageStats.

The most common scenario is to use a separate MessageStats Server and additional task processor servers.

Another common scenario is to install the database on one server and the MessageStats Server (the MessageStats MMC-based console, the MessageStats Scheduler Service, and the task processors) and MessageStats reports on a second server.

The MessageStats MMC-based console can be installed on a MessageStats administrator's workstation or laptop. The administrator can create tasks and view logs, but task scheduling and gathering are carried out at another location with more robust resources.

Locating the Task Processors

You must install the report pack task processors on a Task Execution Server on which the core MessageStats task processors are installed.

For a pure Lync or Skype for Business Server installation, you can install the task processors on a different domain, if necessary.

In this type of installation, the local task processor gathers the data from the remote Lync or Skype for Business servers. The report-ready data is transferred to the MessageStats Database Server and is stored in the database.

The following table lists the report pack components in the order they are recommended to be installed on the computers with different roles.

 
Table 4. Installation order for MessageStats and report pack components.
Role
Component

MessageStats Database

MessageStats Database

Report Pack for Lync & Skype for Business Database Schema

MessageStats Reports

MessageStats Reports

Report Pack for Lync & Skype for Business Reports

MessageStats Task Processors

MessageStats Server components, including:

•
task processors
•
Report Pack for Lync & Skype for Business Task Processor

MessageStats MMC Client Console

MessageStats Server components, including:

•
MMC Client Console
•
Report Pack for Lync & Skype for Business MMC Client Console

 

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