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MessageStats 7.7.2 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring the Report Pack Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Gathering Task Dependencies

You can create an Lync or Skype for Business gathering task only at the individual pool level. You cannot create an Lync or Skype for Business task at the Exchange organization level. The following table lists the dependencies for the report pack gathering tasks:

Default Lync & Skype for Business Server Gathering

N/A

A composite task that includes the following gathering tasks:

Typically, the Default Lync & Skype for Business Server Gathering task is run daily to ensure that the MessageStats database is updated with the most recent report data.

No dependencies.

To include the insertable mailbox attributes in reports, a MessageStats Mailbox gathering must have run successfully.

Lync & Skype for Business Servers and Users

Yes

Gathers configuration details for the Lync or Skype for Business servers and about enabled users and their configuration settings.

No dependencies.

Lync & Skype for Business Enterprise Voice

Yes

Gathers the enterprise voice call statistics for your Lync or Skype for Business environment.

No dependencies.

For chargeback data, the Chargeback Rates property page must be configured

Lync & Skype for Business Conferencing Statistics

Yes

Gathers conference information about different types of conferences including chat, audio/video, data sharing, and application sharing from your Lync or Skype for Business Server environment.

Lync & Skype for Business Servers and Users

Lync & Skype for Business Instant Messaging and File Transfer

Yes

Collects data about instant messages, both internal and internet, and about the senders and receivers of messages. Collects statistics about file transfers, including internal and federated users who initiated transfers.

No dependencies.

Lync & Skype for Business Server Uptime Performance

Yes

Collects the uptime information from the System Up Time performance counter (perfmon) for each source server in the task.

No dependencies.

Lync & Skype for Business Peer-to-Peer Audio Calls, Video Calls, and Desktop Sharing Sessions

Yes

Gathers statistics related to peer-to-peer audio calls, video calls and desktop sharing sessions from your Lync or Skype for Business environment.

Sessions are categorized by the most dominant of the three media used during the session:

1. Desktop Sharing

2. Video

3. Audio

For example, a session with both audio and desktop sharing is categorized as a desktop sharing session and is reported only in the desktop sharing session reports. The session is not included in the peer-to-peer audio reports even though the session had audio usage.

No dependencies.

Though the Lync or Skype for Business Server gatherings are not dependent on the MessageStats Mailbox gathering task, to include mailbox attributes in the reports, a MessageStats Mailbox gathering task must have run successfully.

Managing your Database

About Database Management

During the installation of the report pack, additional tables are added to the MessageStats database to store the Skype for Business and Lync data. The database management feature allows you to manage the storage of statistical report information and object data to prevent excessively rapid growth of the MessageStats database.

In MessageStats, database management functionality is extended to include database management functions specific to Skype for Business and Lync Server data. Using Database Management, you can delete obsolete information and fine-tune your database.

Before you modify your database, ensure that no MessageStats Consoles or task processors are currently writing information to the database. If you use Database Management while a MessageStats Console is writing to the database, you risk corrupting your database.

Select Database Management from the treeview in the MessageStats console.

The Database Management tool provides the following functionality:

Configuring an Aging Task

You can use the Data Aging function to delete the historical data from the Lync or Skype for Business tables in the MessageStats database. Use the Lync & Skype for Business Server Configuration option under the Data Aging node to define the aging task.

1
Select Database Management | Data Aging | Lync & Skype for Business Server Configuration nodes in the treeview.
2
Select Delete aged data.
3
Select Age Statistics (days) check box.
5
Click Configure Job.
6
Select the Schedule tab.
7
Select Daily, Weekly, or Monthly to indicate how often you want to delete the data older than your retention definitions.
9
Click to select the Limit Job Execution Time box if you want to limit the time duration for an aging job, and enter an end time.
11
Click Deploy.
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