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DR Series DR4300e - Owner's Manual

DR4300e system overview Technical specifications Initial system setup and configuration Pre-operating system management applications
Options to manage the pre-operating system applications System Setup Dell Lifecycle Controller Boot Manager PXE boot
Installing and removing system components
Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional) System cover Cooling shroud Cooling fans Cooling-fan assembly System memory Processors and heat sinks PCIe card holder Cable retention bracket Integrated storage controller card Expansion cards and expansion card riser Internal dual SD module (optional) Network daughter card Internal USB memory key (optional) System battery Power supply units (PSU) System board Trusted Platform Module Hard drives Hard drive backplane SD vFlash card (optional) Control panel assembly
Using system diagnostics Jumpers and connectors Troubleshooting your system

System board

Removing the system board
Installing the system board

A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and memory, and also provides connectors for other peripherals. Unlike a backplane, a system board contains significant number of sub-systems such as the processor expansion cards, and other components.

Removing the system board

* 
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
* 
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.
* 
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
1.
Follow the safety guidelines listed in the Safety instructions section.
2.
Follow the procedure listed in the Before working inside your system section.
3.
Remove the following:
a.
Cooling shroud
b.
Cooling fan assembly
c.
Power supply unit(s)
d.
All expansion card risers
e.
Integrated storage controller card
f.
Internal dual SD module
g.
Internal USB key (if installed)
h.
PCIe card holder
i.
Cable retention bracket
j.
Heat sink(s)/heat sink blank(s)
k.
Processors(s)/processor blank(s)
* 
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap.
l.
Memory modules and memory module blanks
m.
Network daughter card
1.
Disconnect all cables from the system board.
* 
CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
* 
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2.
Hold the system board holder, lift the blue release pin, lift the system board, and then slide it toward the front of the chassis.
Sliding the system board toward the front of the chassis disengages the connectors from the back of the chassis slots.
3.
Lift the system board out of the chassis.
Figure 61. Removing the system board

This figure shows removing the system board.

a.
release pin
b.
system board
c.
system board holder
1.
Install the system board.
2.
Follow the procedure listed in the After working inside your system section.
Related tasks 
Before working inside your system
Removing the cooling shroud
Removing the cooling fan assembly
Removing an AC power supply unit
Removing expansion card risers
Removing the integrated storage controller card
Removing the optional internal dual SD module
Replacing the optional internal USB memory key
Removing the PCIe card holder
Removing the cable retention bracket
Removing a heat sink
Removing a processor
Removing memory modules
Removing the network daughter card
Installing the system board
After working inside your system
Related references 
Safety instructions

Installing the system board

Entering the system Service Tag by using System Setup
Restoring the Service Tag by using the Easy Restore feature
1.
Follow the safety guidelines listed in the Safety instructions section.
2.
Follow the procedure listed in the Before working inside your system section.
* 
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
1.
Unpack the new system board assembly.
* 
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
* 
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
2.
Hold the touch points and lower the system board into the chassis.
3.
Push the system board toward the back of the chassis until the board clicks into place.
Figure 62. Installing the system board

This figure shows installing the system board.

a.
release pin
b.
system board
c.
system board holder
1.
Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section.
* 
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module will be provided for all system board replacements where a TPM plug-in module was installed.
2.
Replace the following:
a.
Cable retention bracket
b.
PCIe card holder
c.
Integrated storage controller card
d.
Internal USB key (if applicable)
e.
Internal dual SD module
f.
All expansion card risers
g.
Heat sink(s)/heat sink blank(s) and processors(s)/processor blank(s)
h.
Memory modules and memory module blanks
i.
Network daughter card
j.
Cooling fan assembly
k.
Cooling shroud
l.
Power supply unit(s)
3.
Reconnect all cables to the system board.
* 
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
4.
Follow the procedure listed in the After working inside your system section.
5.
Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals.
6.
Ensure that you:
a.
Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section.
b.
If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually. For more information, see the Entering the system Service Tag section.
c.
Update the BIOS and iDRAC versions.
d.
Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the Trusted Platform Module (TPM) section.
Related tasks 
Installing the cable retention bracket
Installing the PCIe card holder
Installing the integrated storage controller card
Replacing the optional internal USB memory key
Installing the optional internal dual SD module
Installing expansion card risers
Installing a heat sink
Installing a processor
Installing memory modules
Installing the network daughter card
Installing the cooling fan assembly
Installing the cooling shroud
Installing an AC power supply unit

Entering the system Service Tag by using System Setup

If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

1.
Turn on the system.
2.
Press F2 to enter System Setup.
3.
Click Service Tag Settings.
4.
Enter the Service Tag.
* 
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5.
Click Ok.
6.
Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
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