Defines a specific reason for generating a diagnostics file for the DR Series system using the --reason option with the DR Series system CLI diagnostic --collect --name command.
diagnostics --collect --name acme9_09_17_12 --reason check-operations
Collecting diagnostics...done. Diagnostics file acme9_09_17_12.lzip created.
Forces an immediate generation of a diagnostics file that collects your current system information using the --force option with the DR Series system CLI diagnostic --collect --name command.
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NOTE: Use the DR Series system CLI diagnostics --force command when you want to override any existing system operations to generate a diagnostics log file immediately because it is a priority. |
diagnostics --collect --force
Collecting diagnostics...done. Diagnostics file acme9_2012-09-15_13-53-57.lzip created.
Collects the current system hardware diagnostics information that may be needed by Technical Support personnel using the --dset ( E-Support Tool) option with the DR Series system CLI diagnostics --collect command.
The DSET log lets you collect hardware, storage, and operating system information from the DR Series system hardware appliance. This information is consolidated into a single System Configuration Report that can be used for troubleshooting or inventory collection of a system. As part of the troubleshooting process, you may be asked to provide a DSET log when you contact Technical Support.
The DSET log file is valuable to have when a smaller file is required and system hardware or firmware needs to be evaluated. This will generally take between 5 and 10 minutes.
diagnostics --collect --dset
Collecting diagnostics... DSET collection might take about 10 minutes. Please wait...done. Diagnostics file dset_2012-09-18_09-28-03.zip created.
The command collects only logs and system configuration. Use the --logs option if a current system state is needed, but file size needs to be smaller for FTP transfer to Technical Support. The --logs option puts the current system configuration in the smallest file containing most of what Technical Support needs to start an investigation. File size can be reduced by eliminating core dumps, DSET reports, and archive files.
diagnostics --collect --logs
Collecting diagnostics...done. Diagnostics file created.
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