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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Removing a user-defined log event

You can delete a user-defined log event if is no longer required. This task can be performed from the View Logs page.

To remove a log event:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message for which the event was set, and click Set Event.
3
In the Set Log Event dialog box, click Remove.

Searching the knowledge base

To know more about the errors or warning messages of the jobs and to get the solution, you can search the NetVault knowledge base articles.

To search the knowledge base:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message with error or warning, and click KB Search.
3
In the KB Search Results dialog box, view the list of articles related to the job error or message.
4
For brief information of the article, click the add button to the left of the article.
5
Click OK to close the dialog box.

Managing storage devices

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Monitoring device activity
•
Managing disk-based storage devices in list view
•
Managing disk-based storage devices in tree view
•
Managing the Snapshot Array Manager
•
Managing tape libraries in list view
•
Managing tape libraries in tree view
•
Managing tape drives in list view
•
Managing tape drives in tree view
•
Adding shared devices

Monitoring device activity

You can use the Device Activity page to monitor data flows and data transfer rates for devices that are in use.

To view device activity:
1
In the Navigation pane, click Device Activity.
2
On the Device Activity page, you can view the following information.
Figure 18. Device Activity page
 
Table 74. Device Activity page
Item
Description

Device activity

This area shows data transfers from clients to jobs on the left and jobs to storage devices on the right. Gray lines depict data flow; the thicker the line, the higher the rate of flow. Boxes represent clients, jobs, and devices; the taller the box, the higher the rate of flow.

You can use the following settings available in the Detail area to modify the data flow view:

•
Devices: Select this option to view data transfers from all jobs to a storage device.
•
Job groups: Select this option to view data transfers from a job group (plug-in or policy) to a storage device. The job group can be selected in the Grouping list.
•
Job: Select this option to view data transfers from client to jobs and from jobs to storage devices.
•
Focus and Un-focus: Use these buttons to show and hide data flow details for a specific device. Click the device box, and click Focus. To hide the details for that device, click Un-focus.
•
Pause and Play: Use these buttons to pause and resume data flow updates. To stop data flow updates, click Pause, and to resume updates, click Play.

The transfer rate shows “unknown” for backups running on older NetVault Clients.

Summary

This area shows the following information: total active transfers, active clients, active devices, current overall throughput, hottest transfer, and hottest target.

You can click a box representing the client, job, or storage device in the Device Activity area to view information about that component.

3
To perform a job-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

On the Manage Devices page, you can view the list of storage devices as a List View or Tree View. Select Remember this selection to save your choice. By default, List View is selected.

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