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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

About managing online indexes

Online backup indexes allow you to quickly scan through the contents of a saveset without loading the media. However, these indexes can increase the overall size of the NetVault Database. To manage the database size, you can delete or compress the online indexes.

The following sections provide a brief description of the methods that are available for deleting and compressing online indexes:

You can use the following methods to delete the online indexes for backups:

You can configure the Offline Index After option in the Backup Advanced Options Set to automatically delete the online index for a backup after the specified period. For more information, see Setting Backup Life options.
You can use the Days of inactivity before an index is offlined setting to configure a global policy for deleting online indexes after a specified period of inactivity. For more information, see Configuring Media Manager settings for backup indexes.

The indexes for the savesets can be loaded from the backup media if required.

When a backup is retired, NetVault discards all information about it from the NetVault Database. When you scan the media to retrieve the index for a retired saveset, it is loaded as a new index in the NetVault Database. When the online indexes are deleted, NetVault still retains some information about the saveset. This information allows NetVault to quickly reload the saveset index from the backup media.

Online indexes are automatically compressed after 30 days of inactivity. You can modify the Days of inactivity before an index is compressed setting to customize this policy. For more information, see Configuring Media Manager settings for backup indexes.

You can also manually compress the online indexes for one or more backups from the Manage Backup Indexes page. For more information, see Manually compressing online indexes.

Manually deleting online indexes

You manually delete the online indexes for one or more backups from the Manage Backup Indexes page.

1
In the Navigation pane, click Create Restore Job, and then on the Choose Saveset page, click Manage Indexes.
2
Click Choose Client, and select the client for which the backup was created.
3
Click OK to close the dialog box.
4
Optionally, click Choose Plugin, and select the plug-in that was used to create the backup. Click OK to close the dialog box.
7
Click Offline.

Loading offline indexes

When restoring data, you can load the indexes from the backup media if the online indexes are unavailable for the savesets. You can also use the Manage Backup Indexes page to load the backup indexes for one or more backups from the backup media. The indexes are stored in the database for a specified period.

1
In the Navigation pane, click Create Restore Job, and then on the Choose Saveset page, click Manage Indexes.
2
Click Choose Client, and select the client for which the backup was created.
3
Click OK to close the dialog box.
4
Optionally, click Choose Plugin, and select the plug-in that was used to create the backup. Click OK to close the dialog box.
7
Click Load, and in the Load Index dialog box, configure the following option:
Days to Keep Index: Type or select the number of days you want to store the index in the NetVault Database. By default, the index is retained for one day.
8
Click OK to close the dialog box.

Manually compressing online indexes

Online indexes are automatically compressed after 30 days of inactivity. You can also manually compress the online indexes for one or more backups from the Manage Backup Indexes page.

1
In the Navigation pane, click Create Restore Job, and then on the Choose Saveset page, click Manage Indexes.
2
Click Choose Client, and select the client for which the backup was created.
3
Click OK to close the dialog box.
4
Optionally, click Choose Plugin, and select the plug-in that was used to create the backup. Click OK to close the dialog box.
7
Click Compress.
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