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Archive Manager 5.9.3 - Installation and Configuration Guide for GroupWise

Deployment considerations for GroupWise System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types Appendix B: Process overview checklist

Configuring the Archive Manager SQL database server

To configure the Archive Manager SQL database server:
1
Install Microsoft SQL Server.
Ensure the folder containing the database files is not compressed.
2
Configure SQL Agent.
Ensure SQL Agent service has started, and confirm that the start-up method is set to Automatic.

Installing and configuring Archive Manager

Installing and configuring Archive Manager
•
Installing Archive Manager
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Configuring Archive Manager
•
Useful configuration settings

Installing Archive Manager

To access the installer for Archive Manager:
1
From the Archive Manager installation CD, run the AutoRun program.
2
Click the Install tab.
3
Under Product, click the Archive Manager link to run setup.
The installer can be started automatically from setup, or by going to <archive_manager_home>\Installer after running setup.

In addition to providing a link to the Archive Manager installer, the AutoRun program provides other useful information about Archive Manger including: a link to distribute the Outlook Form, prerequisites and redistributables, integrations, documentation, information on the Archive Manger Online Community, and contact information.

* 
NOTE: Please refer to the System requirements chapter of this guide prior to installing Archive Manager.
To Install Archive Manager:
1
On the Welcome to the Quest® Archive Manager Setup Wizard screen, click Next.
2
On the License screen, scroll through the license agreement and then select the I accept the terms of the license agreement check box and click Next to continue.
3
On the SQL Server settings screen, enter the following information:
a
Server name: The name of the SQL Server you plan to use.
To specify a SQL Server availability group, enter the availability group listener name.
b
In the Log on to the server section, select either Use Windows Authentication or Use SQL Server Authentication and specify credentials, if required. The authentication mode you specify will be used to install the Archive Manager database.
c
Database name: Enter a name for the Archive Manager database.
4
Click Next. If no database exists, the following message is displayed:
The specified database does not exist. Create it now?
If a database does exist, you will be asked if you want to upgrade.
5
Click Yes to create a new database.
6
On the Log folder screen, click Next to install to the default log folder or click Change to select another folder.
* 
CAUTION: The Log folder should not be installed in the Archive Manager installation path.
7
On the Destination Folder screen, click Next to install to the default destination folder or click Change to select another folder.
8
On the Custom Setup screen, select your environment and the product features to be installed. Each feature can be installed independently.
Product features include:
•
Exchange Environment
•
Active Directory Connector
•
Exchange Store Manager
•
Lync Store Manager
•
GroupWise Environment
•
GroupWise Directory Connector Service
•
GroupWise Store Manager Service
•
Data Load Service
•
Full Text Index and Search Service
•
Message Retention Policy Service
•
Alert Service
•
Website
* 
NOTE: If your existing GroupWise users are associated with the Active Directory users, you must install the features Active Directory Connector and GroupWise Directory Connector, and set the configuration Directory Connector with GroupWise Mailbox to True on the Advanced Settings screen in the Configuration Console. For more information about this configuration, refer to the Useful configuration settings section in the Installation and Configuration Guide for Exchange.
9
The Features to install screen displays the features that you have selected for installation, and the prerequisite software that will also be installed. If the list is correct, click Next.
10
On the Ready to install Quest® Archive Manager screen, click Install to begin the installation. If you want to review or change any of your installation options prior to starting the installer, click Back to go to the previous screens.
11
The Installing Quest® Archive Manager screen provides installation status messages as the installation progresses.
12
The Completed the Quest® Archive Manager Setup Wizard screen is displayed when the installation has completed. The Launch the Configuration Console when setup exits check box is checked by default. If you do not want to go straight to the Configuration Console, deselect the checkbox.
If there were any problems installing the prerequisites, a View Installation Warnings check box is displayed. Select this check box to get detailed list of the installation warnings.
13
Click Finish to exit the setup wizard and launch the Configuration Console if you have selected to do so.
* 
NOTE: If a SQL Server availability group has been specified when you install Archive Manager, you must add the databases Archivemanager (the one you specified in Step 3) and Aftermail_TEMP to the Availability Databases of the owner node after the installation. To check which is the owner node with Failover Cluster Manager, expand the cluster name, and click Roles.

Configuring Archive Manager

The Archive Manager Configuration Console allows you to configure the settings needed to begin using Archive Manager. The first time you configure Archive Manager, you must walk through the screens in order by clicking Next after each screen.

After completing the initial configuration, the Configuration Console will switch to an edit mode where any screen can be configured in any order. In edit mode, click Apply to save your settings.

Configuration pages are displayed only for the features that you selected during installation.

If you are upgrading from a previous version of Archive Manager, the settings are populated with your previous selections.

* 
CAUTION: Configurable paths, such as Base Data Directory, Attachment Store, Index, or Export, should not be installed in the Archive Manager installation path.
1
The Welcome screen provides a list of information that you need to gather to configure Archive Manager. Review this list and click Next to begin configuring Archive Manager.
2
On the License screen, click Browse... to locate your license and click Install to install it. You can overwrite an existing license by entering a new license and installing it. Once a valid license is installed, the following information is displayed:
•
Type: The type of license purchased.
•
Expires: The expiration date of the license.
•
Seats Licensed: The number of seats available from the license.
•
Seats Used: The number of seats currently used.
License information can also be viewed at any time by clicking the Help icon and selecting the Licenses tab.
3
On the Service User Credentials screen, enter credentials for the following Archive Manager service users:
•
General Service User
•
Journaling Service User
•
Archive Manager Administrative Group
Use the default credentials or enter new credentials. If the service accounts exist you will need to confirm the password. If it does not exist, enter the password twice and the account will be created.
4
On the General Settings screen, enter the directory path for the base data directory and the log path.
•
Base Data Directory: Directory Path: The Base Data Directory path contains storage for errors, exclusions, exporting, and temporary storage for searching. Make sure to select a directory with adequate free space. Enter a directory for the Archive Manager base data directory. The default path is the following: C:\Quest\ArchiveManager
•
Log Path: Directory Path: Enter the path to the Archive Manager log folder. The default path is the following: C:\Quest\ArchiveManager\Logs
5
On the Novell E-Directory screen, configure the Novell Directory Services settings.
•
NDS LDAP Server: The name of the NDS LDAP server.
•
NDS LDAP Port: The NDS LDAP port number.
•
NDS Login: The path of the NDS login account. (NDS:\\TREE\Context\User)
•
NDS Password: The password for the NDS login account.
6
On the GroupWise Store Manager screen, configure the GroupWise mail server.
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GroupWise Domain Directory: The path the domain database directory.
•
GroupWise Server Address: This must be a primary mail server in the domain database listed above. Archive Manager creates a trusted application key in the domain, and application key only works if the mail server is local to the domain database.
•
GroupWise Port: The GroupWise port number.
•
GroupWise Admin Console Url: Default value is http(s)://mta_server:9710. This configuration applies only to GroupWise versions 2014 and above.
•
Archive Manager Server IP: The IP address of the Archive Manager Services Server.
7
On the Data Loader screen, select a data loader group from the drop down list to run in the server.
8
On the SMTP Mail Server screen, enter the information for the outgoing SMTP mail server:
•
Mail Server Name: Enter the host name of the SMTP mail server. If your mail server requires SMTP authentication, enter the login details below. Leaving these fields blank forces Archive Manager not to authenticate.
•
Mail Server Port: Enter the port number of the SMTP mail server. The default value is 25.
•
SMTP Login: The login name for the mail server.
•
SMTP Password: The password for the mail server.
If your mail server requires SSL to encrypt the connection, check the checkbox Enable SSL for SMTP; When it is checked, you have the option to Trust All Certificates for SMTP.
To send messages from a proxy server, check the checkbox Send Messages from Proxy.
9
On the Website screen, enter the settings for the Archive Manager website:
•
Website Name: Name for the Archive Manager site.
•
Host Header: Name of the server without the protocol prefix (without "http://" or "https://").
•
IP Address: IP address of the web server.
•
Port: Port number (default=80) for the Archive Manager web server.
•
Reset Password: When upgrading from a previous version of Archive Manager, to reset the Admin account password, select the Reset Password checkbox and enter a new password.
•
Admin Password: Password for the Archive Manager administrator. You cannot leave the password blank. Note that the Archive Administrator’s login name is Admin, and this cannot be changed at the time of installation.
•
Confirm Password: Re-enter the administrator password.
Secondary Websites: To add secondary websites, click Add under the Secondary Websites section. This opens the Secondary Website Setup screen. Enter the following information:
•
Website Name: Name for the Archive Manager site.
•
Host Header: Name of the server without the protocol prefix (without "http://" or "https://").
•
IP Address IP address of the web server.
•
Port: Port number for the Archive Manager web server.
•
Share main website files: Archive Manager will use the same files on disk. Use this option if both instances of Archive Manager use the same authentication type (e.g. Windows or Forms).
•
Create separate files for this website: Archive Manager will create a copy of the website files for the new website. Use this option if you need different authentication schemes for each of your website instances.
To edit a website, click Edit. To remove a website, click Remove.
10
On the Storage Location screen, set up the location for the attachment store. Click Add to access the Storage Location Type screen, then select an attachment store type and configure it.
File System or other storages deployed as a file system
a
Select File System from the drop-down list and click Next to access the File System Store Setup screen and enter the following information.
•
Path: Click Browse to select a path for the attachment store.
•
Network Share: Enter the name of the share for the storage location.
•
Store message data for compliance: Select this checkbox to save copies of all of the emails to be stored in external storage. This setting will apply to all storage locations.
•
Compliance Directory Path: Enter a storage location path in this box. This can be an absolute path or a shared path with Full Control permissions to the Archive Manager Administrative Group.
•
Default Storage Location: Select this checkbox to make the current storage location the default storage location.
b
Click Next to access the Summary screen. This screen displays a list of the selected options.
EMC Centera
a
Select EMC Centera from the drop-down list and click Next to access the EMC Centera Store Setup screen and enter the following information.
•
Connection String: The connection string specifies the Centera device.
•
Store message data for compliance: Select this checkbox to save copies of all of the emails to be stored in external storage. This setting will apply to all storage locations.
•
Default Storage Location: Select this checkbox to make the current storage location the default storage location.
b
Click Next to access the Summary screen. This screen displays a list of the selected options.
NetApp SnapLock
a
Select NetApp SnapLock from the drop-down list and click Next to access the NetApp SnapLock Store Setup screen and enter the following information.
•
Share Name: Enter the share name for the storage location.
•
Retention Mode: Select SnapLock Default or Archive Manager Default.
•
Retention Time: Enter the number of days, months, and years for retention. These settings are enabled only if you have selected Archive Manager Default.
•
Store message data for compliance: Select this checkbox to save copies of all of the emails to be stored in external storage. This setting will apply to all storage locations.
•
Default Storage Location: Select this checkbox to make the current storage location the default storage location.
b
Click Next to access the Summary screen. This screen displays a list of the selected options.
Caringo DX
a
Select Caringo DX from the drop-down list and click Next to access the Caringo DX Store Setup screen and enter the following information.
•
Hosts: Enter the hosts to connect to. If there are multiple hosts, they should be entered in a comma-separated list.
•
Port: The port to connect to.
•
Username: The User Name to connect to the Caringo service.
•
Password: The password for the account used to connect to the Caringo service.
•
Store message data for compliance: Select this checkbox to save copies of all of the emails to be stored in external storage. This setting will apply to all storage locations.
•
Default Storage Location: Select this checkbox to make the current storage location the default storage location.
b
Click Next to access the Caringo DX Advanced configuration screen.
Caringo DX Advanced (Optional)
•
Cluster Name: The name of the cluster for the Caringo DX storage location.
•
Proxy Address: The cluster reverse proxy IP address.
•
Port: The cluster reverse proxy access port.
•
Realm: The Caringo security domain/realm.
•
Bucket: The name of the container within the device.
•
Max Retries: Maximum number of times to retry a command on a communication or server failure.
•
Max Stored Connections: The maximum number of connections stored in the connection pool.
•
Pool Timeout: The time in seconds that the connection pool will store an open connection.
•
Locator Retry Timeout: The amount of time the locator should wait before retrying a previously discarded host address.
•
Hash Type: The hash algorithm to use to verify content integrity.
•
Connection Timeout: Time in seconds that a request will wait for a connection and for activity on a request.
•
Named: Check to enable the use of Named objects. Uncheck to use automatically generated UUIDs (Unique User IDs).
•
Validate: Check to enable content integrity verification.
•
Replicate: Check to enable immediate replication of objects as they are stored.
c
Click Next to access the Summary screen. This screen displays a list of the selected options.
11
On the Full Text Index Setup screen, the Default Configuration check box is selected by default. The Full Text Index will be sectioned into partitions based upon the default rollover policy. Using multiple (physical) hard disks may improve indexing and searching performance and is required for automatic index failover (recovery).
•
Index drives: Select the drive(s) to use for indexing. Automatic index failover requires 2 or more drives to be selected.
12
The Default Policy screen displays mail servers that have been found with the directory connector settings entered previously. Enter the following information.
•
Create a default policy on servers defined below: Select this check box to add a default message policy to the servers listed. Selecting this check box selects the entire server list. You may deselect individual servers.
13
On the Advanced Settings screen, configure the additional optional settings if needed. Click Add to add a configuration settings. Click Remove to remove a configuration setting. Click Revert All to go back to the original settings.
If you are doing an upgrade, your settings will be populated from the previous version of Archive Manager.
14
The Summary screen lists all of the settings you have entered. Click Finish to apply these settings in the Configuration Console.
15
Restart the Archive Manager servers.
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