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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Introduction

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About Quest NetVault
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About this document
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Target audience
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Recommended additional reading

About Quest NetVault

Quest NetVault (NetVault) offers the most advanced, cross-platform data protection capabilities for backup service provider and tenants, as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability.

NetVault allows you to safeguard your data and applications in both physical and virtual environments from one intuitive user interface and to protect a massive number of servers that contain many petabytes of data. NetVault also features heterogeneous support, so you can safeguard data on a wide range of operating systems, applications, databases, processor architectures, and networked storage devices. NetVault safeguards the data, as it works in secured environment (VPN). Such cross-platform versatility makes it easy for you to tailor NetVault to match the ever-changing and growing landscape of your IT infrastructure.

NetVault for MSP helps the tenants to eliminate the heavy-lifting of running data protection in house. Thus organizations can focus more on their business and less on setting up and maintaining infrastructure. MSP can offer higher quality of back up service at lower cost. Hence the tenants can safely use these opportunities and improve their agility and cost efficiency.

Key benefits
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Simple, out-of-the-box deployment for fast time to value
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Ease of managing various backup components and tenant.
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Better use of IT resources, like managing hardware
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Protection for both physical and virtual environments for cost savings
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Heterogeneous server support for unparalleled coverage in diverse IT environments
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Broad application support
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Disk-based backup and deduplication to significantly improve storage efficiency
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Seamless integration with the Quest DR Series systems for source-side deduplication and WAN-optimized replication
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Comprehensive Network Attached Storage (NAS) protection to safeguard critical data
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Feature rich protection of virtual environments
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Bare metal recovery to drastically reduce the time it takes to recover a failed server
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Dynamic device sharing to optimize backup data transfers and reduce points of failure
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Fast file-system backups with high performance multi-streaming
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File immutability, when used with QoreStor storage.
Feature summary
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Application protection: Ensure the availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration. No scripting is required to run backup and recovery jobs.
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Tenant Management: The company or organization that enables its customers to provide a data protection service, is Managed Service Provider (MSP). The customers who are part of MSP are known as Tenants. MSP facilitates the service, and invites multiple tenants into the organization to provide backup as a service to these tenants.
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NAS protection: Get advanced data protection for information stored on NAS appliances, including the devices made by Dell, EMC, Hitachi, IBM, NetApp, and Sun. You can reduce traffic over the LAN and maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault supports many different storage topologies and configurations, allowing you to perform backups directly to a locally attached SCSI device, a SAN-attached device, or a storage device elsewhere on the network.
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Enterprise-wide control: Use the web-based interface to configure, manage, and monitor your backup and recovery operations. Convenient wizards guide you through the common tasks, such as creating backup jobs, assigning policies, configuring storage devices, and generating reports.
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Back up to disk and tape: Leverage disk- and tape-based backups to a wide range of storage targets, including NAS devices and third-party deduplication appliances. NetVault also allows you to move data from one storage target to another for off-site storage and disaster recovery purposes.
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Data deduplication: Reduce your data storage footprint with powerful deduplication technologies. NetVault integrates seamlessly with the Quest DR Series system of deduplication appliances and the Rapid Data Access (RDA) client-side deduplication technology, enabling you to take full advantage of the appliance’s powerful deduplication, compression, and replication capabilities. Additionally, NetVault supports software-defined Quest QoreStor™ storage devices (Linux only), which also provide the advantage of RDA client-side deduplication. NetVault also supports EMC Data Domain backup and recovery platform, as well as its DD Boost technology for deduplication.
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Virtualization support: Extend advanced data protection to VMware and Hyper-V environments. NetVault gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert.
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High-performance multi-streaming: Save time and ease management by backing up multiple workloads simultaneously.
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Strong security: Meet regulatory requirements without sacrificing backup windows or deduplication performance with encryption plug-ins for CAST-128, CAST-256, non FIPS compliant AES-256, and FIPS compliant AES-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt.
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Simple, straight forward licensing: You must use capacity-based licensing to license NetVault, as it is based on the storage capacity being managed in the NetVault Server. This option gives you incredible flexibility to choose the model that best meets the organization’s needs. You can also license NetVault by capacity and deploy an unlimited number of clients or application plug-ins. Quest offers two capacity-based licensing editions for NetVault. One offers great value for growing businesses; the other offers comprehensive protection for large enterprises Managed Service Providers.

About this document

This guide describes how to configure and use NetVault to protect your data. It provides comprehensive information about all NetVault features and functionality.

 
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IMPORTANT:  
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NetVault stores the system data in a PostgreSQL database, which resides on the NetVault Server. You should not attempt to modify the NetVault Database directly using any PostgreSQL tools unless directed by Quest Technical Support personnel. Improper changes to the database can cause irrecoverable data corruption. Before modifying the NetVault Database, make sure that you create a backup copy of the database. For more information about backing up the NetVault Database, see the Quest NetVault Built-in Plug-ins User’s Guide.
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NetVault stores the system configuration settings in “.cfg” files, which reside in the config directory under the NetVault installation directory. The settings in these files should only be modified under the guidance of Quest Technical Support personnel. Improper changes to these files can cause errors and other unexpected behavior. Before modifying a configuration file, make sure that you create a backup copy of the file.

Target audience

This guide is intended for MSP administrators, tenant users and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems on which the NetVault Server and Clients are running is assumed.

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