Rapid Recovery 6.4 - System Requirements Guide

• Microsoft Windows 10
• Microsoft Windows Server¹ versions 2008 R2 SP1², 2012, 2012 R2, 2016, 2019

¹ The Rapid Recovery Core supports all x64 editions of the Windows Server OS versions listed. However, the Rapid Recovery Core does not support Windows Server core editions

² Quest provides only limited support for OS versions after their manufacturers end extended support.

General Notes:

Windows operating systems require the Microsoft .NET Framework version 4.6.2 to be installed to run the Rapid Recovery Core service.

If any operating system listed specifies a service pack (for example, Windows Server 2008 R2 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack, then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

For optimal performance, it is recommended that you install the Rapid Recovery Core on more recent operating systems.

64-bit only

8GB RAM or more. This is a requirement of Rapid Recovery Core.

Quest highly recommends using Error Checking & Correction (ECC) memory, to ensure optimum performance of Rapid servers.

Quad-core or higher

The amount of storage required differs based on your needs. Storage requirements typically increase over time and should be revisited at least annually.

Rapid Recovery supports primary storage in a DVM repository. Characteristics and requirements include the following:

• DVM repositories can be extended by adding new storage locations.
• Each volume you define as a storage location must have a minimum of 1GB of free space available on it. Quest recommends minimum storage of 100GB per storage volume.
• For your repository storage, Quest strongly recommends a configuration of RAID 6 with 4 usable drives or better, for a change rate per hour of up to 10GB. Use more drives for additional capacity or higher change rates.
• Suggested random input/output per second (IOPS) of 300 or better (based on 4 usable drives each capable of 75 IOPS measured at 32KB with 75% reads with 60 random I/O).
• There are no specific I/O controller requirements. However, speed is the most important factor for DVM repository storage.
• Quest recommends locating your DVM repository on direct attached storage (DAS), storage area network (SAN), or network attached storage (NAS) devices (listed in order of preference).
• If installing on a NAS, Quest recommends limiting the repository size to 6TB. Any storage device must meet the minimum IOPS requirements.

See Quest knowledge base article 185962, “Sizing Rapid Recovery Deployments,” for additional guidance for sizing your hardware, software, memory, storage, and network requirements.

1 gigabit Ethernet (GbE) minimum

• Microsoft Windows versions 8.1^{1, 2}, 10¹
• Microsoft Windows Server versions 2008 R2 SP1^{2, 3}, 2012, 2012 R2¹, 2016¹, 2019^1,5,.
• Red Hat Enterprise Linux (RHEL) 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6
• CentOS Linux 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6
• Oracle Linux 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6
• Debian Linux 7, 8, 9, 10
• Ubuntu Linux 12.04 LTS⁴, 12.10⁴, 13.04⁴, 13.10⁴, 14.04 LTS⁴, 14.10⁴, 15.04 ⁴, 15.10⁴, 16.04 LTS, 16.10⁴, 17.04⁴, 17.10⁴, 18.04 LTS, 18.10, 19.04
• SUSE Linux Enterprise Server (SLES) 11 (SP4 and later)⁶, 12 (SP3 and later)⁶, 15 (SP1 and later)⁶

¹ Requires the ASP .NET 4.6.2. role or feature. When installing or upgrading the Rapid Recovery Agent software, the installer checks for the ASP .NET 4.6.2. role or feature. If required, the installer installs or activates this component and then reboots.

² Follow guidance in Microsoft KB 3033929. For silent installation, see Microsoft KB 2921916.

³ Microsoft discontinues support for Windows Server 2008 R2 on January 14, 2020. After this date, Rapid Recovery continues limited support for Windows Server 2008 R2 (SP1 only) in release 6.4.0. Customers are advised to migrate to newer supported versions to continue backing up data using Rapid Recovery.

⁴ Since this OS has reached end of life, only limited support for Agent in this release. Agentless protection is also supported.

⁵ ReFS volumes not supported for protection on Windows Server 2019.

⁶ SUSE Linux Enterprise with the listed service packs are fully supported. Older versions are on limited support. SUSE Linux Enterprise Desktop is supported at the same version level..

Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection.

If any operating system listed specifies a service pack (for example, Windows 2008 R2 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8.1), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server versions 2008 R2 , 2012, 2012 R2, and 2016. For Windows Server 2008 R2 Core only, you must have SP1 or later.

The Rapid Recovery Agent software supports the Linux distributions included in this list. Additionally, note the following:

Linux kernel. Rapid Recovery supports Linux kernel versions 2.6.32 and later.

FIle systems and restrictions. Supported file systems include ext2, ext3, ext4, xfs, and BTRFS. The following restrictions apply:

• ext2 is supported only on kernel version 3.6.0 or later.
• BTRFS is supported on Linux operating systems with kernel 3.7 or later. This minimum kernel version is included beginning with Ubuntu 14.04, Debian 8, CentOS/Oracle Linux/RHEL 7, and SLES 12. If the kernel on earlier versions of these OS is upgraded to 3.7 or later, BTRFS is supported.

For more information, see the Rapid Recovery release 6.4 operating system installation and compatibility matrix.

Agents installed on Microsoft Hyper-V Server versions 2012, 2012 R2, 2016 and 2019 operate in the Core edition mode of the relevant Windows Server OS.

Single processor or higher

Rapid Recovery supports Microsoft Exchange Server versions 2010, 2013, 2016, and 2019.

The following Microsoft SQL Server versions are supported on Windows machines only (no Linux support): 2012, 2014, 2016, 2017, and 2019.

Microsoft SharePoint versions 2010, 2013, 2016

Rapid Recovery Agent supports the following versions of Oracle relational database management systems (RDBMS):

• Oracle 18c RDBMS using Rapid Recovery 6.4.0 or later on 64-bit servers running Windows Server 2016 only.
• Oracle 12c RDBMS using Rapid Recovery 6.2 or later on 64-bit servers running Windows Server 2012 R2 or Windows Server 2016.

Protection of Oracle12c and 18c databases is limited to using Volume Snapshot Service (VSS) in the ARCHIVELOG mode. Agentless protection is not supported.

Oracle Agent-based support includes application awareness. You can perform database integrity checks against our volume images using DBVERIFY (a native Oracle utility). For more information, see "About protecting Oracle database servers" in the Rapid Recovery 6.4 User Guide.

1 gigabit Ethernet (GbE) minimum

Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer.