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Guide du support

What's new for Recovery Manager for AD Forest Edition

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Révisé
4309100 - How to install the Backup Agents using the console?

How to use the Backup Agent Management node in the console to install the Backup Agents on the DCs?

Révisé: mercredi 29 mai 2024
4216610 - When running manual backup and logging off, backup fails

When running manual backup and logging off, backup fails, is this expected?

Révisé: mardi 21 mai 2024
4361460 - Are there any VSS Copy events logged?

Does Recovery Manager for AD log events to the Windows Event log for when a VSS Copy Start or Stop occurs?

Révisé: mardi 21 mai 2024
4252930 - Can the port used for replication be changed from the default (52132)?

Is it possible to change the port used for console replication (fault tolerance)?

Révisé: mardi 21 mai 2024
4252592 - How does DNS resolve hostnames during a forest down?

In the case of a forest down, where all DNS servers are unreachable, how does the RMAD Forest Recovery console resolve hostnames?

Révisé: mardi 21 mai 2024
4220064 - Can remote backups be accessed without having to grant local Administrator rights?

When backups are not stored on a DC, they are written to a share using the admin share in the path (\\Servername\c$\.., \\Servername\d$\.., etc...

Révisé: mardi 21 mai 2024
4257943 - SYSVOL backup taken using RMAD FE doesn't carry the ACLs while extracting.

Run the extract wizard and restorE 'SYSVOL' content to Temp folder with inheritance blocked. Restored SYSVOL contents do not carry the ACLs, but...

Révisé: mardi 21 mai 2024
4247242 - Why is a certain user 'excluded' during admin pwd reset?

After testing the password reset feature, it seems that some users are not being reset properly, and retain the pre-restore password.

Révisé: mardi 21 mai 2024
4301625 - Forest Recovery Project defaults do not include backup encryption password

Not possible to set the backup encryption password in the project defaults within the Forest Recovery Console.

Révisé: mardi 21 mai 2024
4246761 - Replication error: The specified domain either does not exist or could not be contacted. (Exception from HRESULT: 0x8007054B)

When setting up replication and when attempting to replicate, you get the following error "The specified domain either does not exist or could not...

Révisé: mardi 21 mai 2024
4295547 - How to specify a license file during a command line install (CLI) of Recovery Manager for Active Directory

The documentation does not state how to add a license file during the command line install of the product. 

Révisé: mardi 21 mai 2024
4302393 - Backups not found for domain controllers within the forest recovery console

The backups are not listed within the forest recovery console, even though they are successful and registered within the Recovery Manager console.

Révisé: mardi 21 mai 2024
4290954 - How much disk space is required to take a virtual snapshot of a domain controller?

How much disk space is required to take a virtual snapshot of a domain controller?

Révisé: mardi 21 mai 2024
4290181 - How to permission additional accounts to the Recovery Manager for AD database if using SQL Express

How to permission additional accounts to the Recovery Manager for AD database if using SQL Express

Révisé: mardi 21 mai 2024
4240421 - When attempting a restore or compare using the agentless method, you receive an Insufficient Rights error.

When attempting a restore or compare using the agentless method, you receive an Insufficient Rights error. The account specified as the access...

Révisé: mardi 21 mai 2024
4236564 - Does the Active Directory Virtual Lab support SCVMM 2016?

Is SCVMM 2016 supported with ADVL?

Révisé: mardi 21 mai 2024
4290459 - When a UNC path is used to store backups on the "Console Storage" tab of the collection, which ac

When a UNC path is used to store backups on the "Console Storage" tab of the collection, which account is used to access the share?

Révisé: mardi 21 mai 2024
4236951 - Minimum permissions required by RMAD Portal

Proper minimum permissions for the service account running the RMAD Portal Service Permissions for "accessing the computer using" ( Recovery...

Révisé: mardi 21 mai 2024
4296389 - Why do some registered backups have an icon with what looks like a clock on it?

Why do some registered backups have an icon withwhat looks like aclock on it?

Révisé: mardi 21 mai 2024
4240642 - No records found for given query

When running a verify settings, or during a forest restore, all DCs get the error at the last step - no records found for given query. 

Révisé: mardi 21 mai 2024
4233790 - Is it possible to select the backup that will be unpacked on RMAD

Is there a way to statically assign/configure individual DCs (Domain Controllers)  that will have their backups unpacked?

Révisé: mardi 21 mai 2024
4282262 - "Failed to check availability of the specified SQL Reporting Server" error received when HTTPS URL is specified.

You may observe following error when installing RMAD and SQL reporting server URL is specified  'Failed to check availability of the specified SQL...

Révisé: mardi 21 mai 2024
4281320 - RMAD Online Restore is freezing/crashing when trying to run the restore

Trying to perform a Online Restore cause RMAD to freeze/crash and the restore to fail.

Révisé: mardi 21 mai 2024
4236383 - Some steps are skipped when running the Check Forest Health tool

Running the Check Forest Health may result in some steps being skipped.

Révisé: mardi 21 mai 2024
4237142 - Backups are not deleted as per the backup retention policy

Backups older than the retention policy are not automatically deleted.

Révisé: mardi 21 mai 2024
4235216 - Virtual Lab Fails to upgrade VMWare Tools

When running the ADVL, the VMWare tools are not upgraded if the VMWare Tools on the source machine are older than target VMWare Version. 

Révisé: mardi 21 mai 2024
4290534 - Are the COMPONENTS and SCHEMA.DAT hives of the Windows 2008 system state registry required in the

Are the COMPONENTS and SCHEMA.DAT hives of the Windows 2008 system state registry required in the backup to do a complete offline restore of a...

Révisé: mardi 21 mai 2024
4237328 - What switches are available when installing Recovery Manager for AD

What switches are available when performing an automated or silent install of RMAD?

Révisé: mardi 21 mai 2024
4225762 - If the scheduled task for a backup does not run the console still shows a green checkmark

If the scheduled task in Windows Task Scheduler does not run, the RMAD console does not report an issue. The Collection icon will still show a...

Révisé: mardi 21 mai 2024
4308072 - How to configure anonymous authentication in the SMTP settings within the Recovery Manager Portal

This solution outlines how to configure the SMTP settings within the Recovery Manager to allow anonymous authentication.

Révisé: mardi 21 mai 2024
4279892 - Does the installation of Recovery Manager for AD make changes to the schema?

Does the installation of Recovery Manager for AD make changes to the schema?

Révisé: mardi 21 mai 2024
4225593 - All backups are not getting unpacked when setting the option in the Collection Properties

The wording for the option Unpacked Backup option within the Collections in the RMAD console, states “unpack each backup upon its creation”. Why is...

Révisé: mardi 21 mai 2024
4308453 - Group Policy Objects (GPO's) affect on the Forest Recovery Process

How do GPO's affect the forest recovery process?

Révisé: mardi 21 mai 2024
4231540 - Can Passwords and SID History be restored during an Online Restore?

Can Passwords and SID History be restored during an Online Restore?

Révisé: mardi 21 mai 2024
4279643 - Recovery Process is stuck at "Ensure SYSVOL is available"

The recovery process is stuck in a loop waiting at "Ensure SYSVOL is available".

Révisé: mardi 21 mai 2024
4370474 - Does RMAD have an integration with OKTA for SSO authentication ?

Does RMAD have an integration with OKTA for SSO authentication ?

Révisé: mardi 21 mai 2024
4368974 - Targeted SYSVOL Recovery Method using the repair wizard

For proper recovery of SYSVOL, RMAD DRE allows it to be done via the Forest Recovery Console with SYSVOL recovery placed under the project recovery...

Révisé: mardi 21 mai 2024
4370150 - Unable to Uninstall Recovery Manager for AD Forest Edition.

When attempting to uninstall Recovery Manager for AD Forest Edition from control panel it rolls back and does not uninstall the product.

Révisé: mardi 21 mai 2024
4370499 - InteractiveBrowserCredential authentication failedError when clicking the "Login" button in Azure Infrastructure Project

Getting the following error when clicking the "Login" button in Azure Infrastructure Proyect: "InteractiveBrowserCredential authentication failed...

Révisé: mardi 21 mai 2024
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