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Titre
Backup failing with error: "key being added Alphaleonis.Win32.Vss.VssWMComponent" -
Description
This article addresses an issue where backups fail with the error message: "key being added Alphaleonis.Win32.Vss.VssWMComponent" during snapshot creation. The error indicates that while manual shadow copies can still be created on disks, the backup process encounters a problem with the VSS subsystem, causing an inconsistency.
For reference, an image of the error message is provided below.
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Cause
The error occurs because the Volume Shadow Copy Service (VSS) subsystem is inconsistent, leading to backup process failures. -
Résolution
To resolve this issue, follow these steps:
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Repair the Agent Installation:
- Go to the Control Panel.
- Open "Programs and Features."
- Find the Rapid Recovery Agent and choose the option to repair the installation.
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Restart Services: Restart the following services in the sequence listed below:
- COM+ Event System
- COM+ System Application Service: If this service is not started, start it manually.
- Distributed Transaction Coordinator Service
- Volume Shadow Copy Service (VSS)
- SQL Server VSS Writer
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Reboot the Server: If the issue persists after completing the steps above, reboot the affected server to reset the VSS subsystem.
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