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Titre
Adding VM for Agentless protection raises error message "There are one of more unsupported virtual disks on the machine" -
Description
When adding a Hyper-V Virtual Machine for agentless the protection, the following error message is displayed:
VM-name validation has failed. There are one or more unsupported virtual disks on the machine. VHD or VHD Set virtual disk formats are not supported and will not be protected. Protection is not allowed. -
Cause
VHD and VHD Set virtual disk formats are unsupported by Rapid Recovery -
Résolution
There are three workaround to overcome this restriction:- Convert the virtual disk to a supported format. VHDX is the successor to VHD; its provide larger capacity, protection against data corruption on power failure, and optimization for disk with large sectors.
- If the VM also hosts a supported virtual disk/s, and it has been decided to skip the protection of the volumes on VHD disks, the supported partitions can still be protect by checking the option Protect machine with both supported and unsupported virtual disk types when running the wizard to protect Hyper-V VMs.
- Install the Agent Software on the VM. The system can then be linked to its hypervisor for licensing purpose.
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Informations supplémentaires
https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/hh831446(v=ws.11)