“A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond xx.xx.xx.xx”. (IP Address) (4033975)

When deploying a new Virtual Appliance from the vRanger GUI, the above error can be seen.

The vRanger machine gets the IP address from VMware tools and attempts to connect to the IP address of the deployed Virtual Appliance on port 22. By default, it waits 5 minutes for the VM to start and the tools to get an IP address. If the VM takes longer to start, it will fail in the deployment.

1)      Make sure no jobs are running and stop the vRanger service.

2)      Open the Vizioncore.vRanger.service.exe.config file with wordpad, usually located at C:\Program Files\Quest\vRanger

3)      Change the value of "vmWareToolsStartTime" from  value="5" to value =”10”.

4)      Save the file.

5)      Start the vRanger service.

6)      Attempt the VA deployment again