When two-factor authentication (2fa) is enabled on the KACE Systems Management Appliance (SMA), it may be noted that when attempting to connect to API, an error is received:
{"errorCode": -1, "errorDescription": "User not fully authenticated."}
For additional information, please refer to the API Reference Guide, which is located on the technical documents page for the SMA. For a full list of connection instructions and a walk-through example, please see Verifying API connection with Postman
Note: KACE Support is only able to assist with ensuring basic functionality of the API. For assistance with writing custom API, please contact Professional Services.
This is a fee-based service. Additional API related articles may be available in our knowledge base or on ITNinja.
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