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Titre
How to Gather Logs from KBE to Troubleshoot a Windows Deployment -
Description
After the first reboot of deploying an image, there is a failure and the reason for this is uncertain. -
Cause
Several reasons can cause an image to fail on the first, for example, a sysprep error, an unattend.xml error or a BSOD due to a driver issue.
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Résolution
Gathering the Windows Setup Logs would be most helpful in troubleshooting the issue, here is how:
1. Boot the system to KBE
2. Go to Recovery | Command Prompt and type:
xcopy /sei C:\Windows\panther t:\logs\panther
xcopy /sei C:\Windows\system32\sysprep t:\logs\sysprep
copy C:\Windows\setupapi.log t:\logs
copy C:\Windows\setupact.log t:\logs
copy C:\Windows\setuperr.log t:\logs
copy C:\Windows\debug\netsetup.log t:\logs
copy C:\Windows\dism.log t:\logs
copy C:\Windows\inf\setupapi.app.log t:\logs
copy C:\Windows\inf\setupapi.dev.log t:\logs
copy C:\Windows\inf\setupapi.offline.log t:\logs
copy C:\Windows\logs\CBS\CBS.log t:\logs
3. Compress the logs folder in \\k2000\petemp and upload it to a support ticket for analysis.