"There is no data to display" displayed within Administration dashboard for Support Notifications link (4315262)

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Titre

"There is no data to display" displayed within Administration dashboard for Support Notifications link
Description

Within the Administration dashboard, there is a "There is no data to display" message displayed under the Support section. The text that should be displayed is "Support Notifications". Within the Foglight Management Server (FMS) logs, there are multiple errors similar to the following:
Caused by: com.quest.wcf.publicapi.code.FunctionInvocationException: Function not found:system:usage20feedback.getUsageFeedbackState
Cause

This particular part of the dashboard refers to the Usage Feedback cartridge (used for Support Notifications).
The error above points towards possible cartridge corruption.
Résolution
To help resolve this issue, please carry out the following steps:
1. Go to Administration | Cartridges | Cartridge Inventory
2. Locate "Usage Feedback" cartridge
3. Click "Reset"
4. Once the reset operation has successfully completed, confirm if the issue persists.

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Historique de l’article :: Créé le : 6/14/2017
Dernière mise à jour le : 5/7/2023

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