Return
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Title
"There is no data to display" displayed within Administration dashboard for Support Notifications link -
Description
Within the Administration dashboard, there is a "There is no data to display" message displayed under the Support section. The text that should be displayed is "Support Notifications". Within the Foglight Management Server (FMS) logs, there are multiple errors similar to the following:
Caused by: com.quest.wcf.publicapi.code.FunctionInvocationException: Function not found:system:usage20feedback.getUsageFeedbackState -
Cause
This particular part of the dashboard refers to the Usage Feedback cartridge (used for Support Notifications).The error above points towards possible cartridge corruption. -
Resolution
To help resolve this issue, please carry out the following steps:
- Go to Administration | Cartridges | Cartridge Inventory
- Locate "Usage Feedback" cartridge
- Click "Reset"
- Once the reset operation has successfully completed, confirm if the issue persists.