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Windows script host: VBS error when upgrading a DL from appassure to rapid recovery.
Description
After an upgrade and reboot of an Appassure DL appliance to Rapid Recovery 6.0.1 using RUU 103, a Windows Script Host error that states startAA.vbs script is Not found code: 80041002 SWbemServicesEx
Cause
This script is part of the RUU installation process. The script location has changed for Rapid Recovery. RUU 103 is for both Appassure and Rapid Recovery.
Resolution
This is a known issue that will be resolved with the release of the RUU 3.0 version. If updating to the latest RUU (this is always recommended), you can safely delete the StartAA.vbs file.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
DL Series Backup and Recovery Appliances
DL4300, DL4000, DL1300, DL1000
Rapid Recovery
6.0.1
Topic(s):
Troubleshooting
Article History:
Created on: 5/18/2016 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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