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Getting an error when trying to edit or remove an Directory Connector (4327434)

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Title

Getting an error when trying to edit or remove an Directory Connector
Description

Getting the following error when trying to edit or remove an Directory Connector
Configuration Console
Saving Configuration...
Configuring Active Directory Connector
Error configuring Active Directory Connector.
Saving Configuration...
Configuring Active Directory Connector.
Violation of PRIMARY KEY constraint Cannot insert duplicatekey in object dbo.config The duplicate key value is (OBSOLETE • ADC config File)
The statement has been terminated.
Resolution

1. Open the Archive Manager configuration console
2. Go to the Advanced settings screen
3. Find any entries that have "OBSOLETE" in them and back them up to a text document.
4. Remove all entries that have "OBSOLETE" in them and save the changes.
5. Go back into the Directory connector and you should now be able to edit or add a new connector.

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Product(s):: Archive Manager

Topic(s):: Troubleshooting

Article History:: Created on: 5/4/2016
Last Update on: 5/7/2023

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