Certain Messages are not linked to either sender or recipient Archive Manager mailbox within SQL Database.
Same message/s not found even while navigating in sender's or recipient's mailbox.
Messages can be retrieved if an Admin does search using Entire Archive checkbox.
In some cases the items might actually be linked to the Root of the Mailbox, just not an particular folder. This means the message is only present in the MailboxMessage table and not the MessageFolder table.
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center