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Title
Error when installing Archive Manager with a server name of more than 15 characters long -
Description
The following error is logged when running Archive Manager Installer on a server name that has more than 15 characters long.
Exception Source : System.Management
Exception Type : System.Management.ManagementException
Exception Message : User credentials cannot be used for local connections
Exception Target Site : Start
Application Domain : Installer.exe
Assembly Codebase : file:///C:/Program Files (x86)/Quest Software/ArchiveManager Installer/Installer.exe
Assembly Fullname : Installer, Version=4.8.0.510, Culture=neutral, PublicKeyToken=null
Assembly Version : 4.8.0.510---- Stack Trace ----
at System.Management.ThreadDispatch.Start()
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at AfterMail.Setup.Installer.Utilities.RemoteInfo.GetRemoteDriveInfo()
at AfterMail.Setup.Installer.Screens.FTISetupUC.PerformLoad()
at AfterMail.Setup.Installer.WizardManager.OnLoad()
at AfterMail.Setup.Installer.WizardManager.AddScreen(BaseWizardControl screen)
at AfterMail.Setup.Installer.WizardManager.DoNext()
at AfterMail.Setup.Installer.WizardForm.MoveToNext()
at AfterMail.Setup.Installer.WizardForm.btnNext_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) -
Cause
Archive Manager Server Netbios name is too long. Server Netbios name should not be more than 15 characters in length. -
Resolution
Rename the Archive Manager Server name which is not more than 15 characters in length.