After moving Archive Manager Database onto another server there is a warning in the Eventlog
ActiveDirectoryConnector: System.Data.SqlClient.SqlException: Cannot open database "ArchiveManager" requested by the login. The login failed.
Login failed for user 'Quest\ArchiveMgr_Service'.
at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at AfterMail.CommonClasses.SqlHelper.GetTransaction(SqlConnection Connection)
at AfterMail.DirectoryConnector.ActiveDirectoryConnector.GetMailStore(String root)
Domains.xml contains the old Database servername
Workaround
Edit Domains.xml and update the connection string to point to the new server.
Restart the Active Directory Connector Service.
© 2025 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center