Return
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Title
Error: "Could not find file "d:\ArchiveManager\Index\Message\segments" -
Description
You receive error: Could not find file d:\ArchiveManager\Index\Message\segments in the Application Event logs. This error is thrown by the Full Text Index Service.
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Cause
The segments file is missing from the specified directory or has been renamed. Ensure that the segments file has not been renamed to segments.new.
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Resolution
RESOLUTION 1:
If the Segments File has been renamed (ex: segments.new) simply rename it back to segments and restart the Full Text Index Service & the Full Text Search Service.
RESOLUTION 2:
Remove or rename the Index Directory and perform a re-index of the Database.
To re-index, please follow the solution found here:https://support.quest.com/kb/4246632/how-to-rebuild-the-archive-manager-full-text-index