An error similar to the following example can be observed in a WLOG file generated by the Exchange Store Manager (ESM) service:
23:39:49 ERROR: Unable to determine clock skew. It is not possible to update folder last processed times.
23:39:49 Connect string is server=ExchangeServerName;mailbox=/o=OrgName/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=nameofmailbox;type=user;mode=mailbox;isservice=1;isHiddenFromGal=0;isExchange55=0;addPFFlags=0;serverDn=/o=OrgName/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ExchangeServerName
23:39:49 MAPI settings file C:WINDOWSsystem32MAPISVC.INF (writeable)
23:39:49 Exporting Mailbox: Mailbox - mailboxname
23:39:49 ERROR: Unable to calculate clock skew:
23:39:49 NetRemoteTOD(\\ExchangeServerName):
23:39:49 [00000888] The service has not been started.
23:39:49 ERROR: Unable to determine clock skew. It is not possible to update folder last processed times.
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