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ControlPoint 8.9 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Preparing Your Environment for Using ControlPoint Sentinel Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Changing Default Settings for Compliance Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Troubleshooting Discovery

 

"Discovery is Being Performed Now, Cannot Start"

Message

Discovery is being performed now, cannot start.

Possible Reason

You manually cancelled an interactive Discovery job, then tried to re-run it immediately.

When you cancel a Discovery job, as time is needed to roll back changes that the job was in the process of collecting for the cancelation to be fully processed.

Resolution

Wait several minutes before attempting to re-run Discovery.

If You Cannot Resolve a Discovery Issue

Contact Quest Support.  Have the contents of the ControlPoint Administration Log (xcAdmin.log)and the Logged Errors Report readily available so that the Technical Support Specialist can better assist you.

Troubleshooting SharePoint Users and Permissions

 

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