Table 2. General known issues If the NetVault Backup Service is stopped when the status of a restartable NDMP backup job is “Waiting to Retry Backup”, the drives in use by that job become offline.
1 In the Navigation pane, click Manage Devices, and then in the list of devices, click the applicable drive or the corresponding Manage Device icon.
2 If a filer reboots or there is a loss of network connectivity with the filer while the plug-in is running, the filer-attached drive goes offline with the message “Command Failed, Re-initializing Driver” when the plug-in tries to access the drive after the NAS Device is brought back online. After a few minutes, the drive recovers and becomes online, but you must perform a manual check before using the drive.
1 In the Navigation pane, click Manage Devices, and then in the list of devices, click the applicable drive or the corresponding Manage Device icon.
2 When a job starts child jobs, the user logged on to NetVault Backup when creating the parent job remains the owner of the parent job, but the child jobs are owned by the default user. This issue can affect NetVault Backup Reports, Job Status page, and other functionality that depend on job ownership.
Table 3. Filer-specific known issues Due to a fault in the Data Copy Plug-in, restores with Duplicate or Data Copy savesets fail for the Hitachi BlueArc. This failure is only encountered on Windows® platform. Moreover, only a particular configuration causes this problem. It only occurs when the original savesets are generated using drives local to the NetVault Backup Server, while the Duplicate or Data Copy savesets are generated using drives that are local to the filer.
Table 4. System requirements For complete supported platform information, see the NetVault Backup Compatibility Guide available at https://support.quest.com/. For NAS and NDMP compatibility information, see the NetVault Backup Compatibility Guide available at https://support.quest.com/.
• Select the correct installation package on Linux: Starting with 10.0, NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions:
• Hybrid server and client packages: The hybrid packages (LinuxX86HybridServer and LinuxX86Hybrid) are intended for Linux users who do not have a pure 64-bit-only requirement.
• Pure 64-bit server and client packages: The pure 64-bit packages (LinuxX86Pure64Server and LinuxX86Pure64) packages are intended for pure 64-bit Linux distributions. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages.
• LinuxX86HybridServer: Use this package to install or upgrade NetVault Backup Server on 32- or 64-bit Linux systems.
• LinuxX86Hybrid: Use this package to install or upgrade NetVault Backup Client on 32- or 64-bit Linux systems.
• LinuxX86Pure64Server: Use this package to install or upgrade NetVault Backup Server on pure 64-bit Linux systems.
• LinuxX86Pure64: Use this package to install or upgrade NetVault Backup Client on pure 64-bit Linux systems.
Table 5. Pure64 builds
NOTE: X = Compatible
You can use the NetVault Configuration Wizard to install the product license keys. Alternatively, you can install the license keys from the Manage Clients page.
1 Start the NetVault WebUI, and in the Navigation pane, click Manage Clients.
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1 In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Licenses.
2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Next.
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1 In the Navigation pane, click Manage Clients.
2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Manage.
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