To start a remote control session,
1. |
On the Devices page, click the remote control icon near the device name you want to connect with.
Go to Inventory > Devices to display the Devices page.
Click the device name to open the device's details page.
Click the Remote Control button on the page.
2. |
The remote control icon changes to showing the session is active.
You can end a remote control session in the following ways:
• |
From the Choose Actions drop-down list, select Reset Remote Control Session. The active session gets terminated.
You get the Remote Control session details in the following ways:
a. |
b. |
c. |
The details related to the last five remote control sessions such as Username, IP address, Start time, End time, Status, and the Duration of the session display.
a. |
b. |
From the View By drop-down list, select the Remote Control option. You can see the following three reports: |
▪ |
Overall remote control deployment - Lists the remote control agent deployed. |
▪ |
Remote control sessions for last 7 days - Lists the remote control sessions for last seven days. |
▪ |
Remote control sessions for last 30 days - Lists the remote control sessions for last 30 days. |
© ALL RIGHTS RESERVED. 使用条款 隐私 Cookie Preference Center