Recovery Manager for Exchange requires Microsoft Outlook. For supported versions of Outlook, see the "System Requirements" section in the Release Notes supplied with this release.

Note: Recovery Manager for Exchange supports only standalone installation of Outlook 2016. If you use Click-to-Run technology or Microsoft App-V deployment to run Microsoft Outlook, some RMEX features may not work correctly or may be unavailable. Also, we recommend that you choose standard or full installation for other Outlook versions.

Configuring Outlook includes the following steps:

• Step 1: Start Outlook
• Step 2: Set Outlook as the default client
• Step 3: Ensure that Cached Exchange Mode is disabled

Step 1: Start Outlook

Start Outlook. Depending on the Outlook behavior and the Outlook version you use, perform the corresponding action as listed in the below table.

Table 8: Outlook behavior and your actions

Outlook behavior	Your action
Outlook main window opens.	Proceed to Step 2: Set Outlook as the default client.
One of the following wizards opens: Startup Wizard Welcome to Microsoft Outlook 2013 Wizard Welcome to Microsoft Outlook 2016 Wizard Welcome to Microsoft Outlook 2019 Wizard	If you are using Outlook 2007 or Outlook 2010 Step through the wizard. On the E-mail Accounts page, select No. Click Next. On the Create Data File page, select the Continue with no e-mail support check box. Click Finish. If you are using Outlook 2013 or Outlook 2016 or Outlook 2019 Step through the wizard On the Add an Email Account page, select No. Click Next. Select the Use Outlook without an email account check box, and click Finish.
Internet Connection Wizard opens.	Click Cancel to close the wizard.
Office Activation Wizard opens.	Follow the instructions in the wizard to activate your software.
Choose Profile dialog box opens.	Select the profile you want to use and click OK.
New Profile dialog box opens.	If you are using Outlook 2007, Outlook 2010, Outlook 2013 or Outlook 2016 or Outlook 2019 In the Profile Name box, type a profile name. Click OK. On the Auto Account Setup page, click Cancel. If a confirmation message appears, click OK.

Step 2:Set Outlook as the default client

To set Outlook as the default client

1. At a command prompt, run the following command:

%systemroot%\system32\control.exe /name Microsoft.DefaultPrograms

2. In the window that opens, click the Set your default programs command link.
3. Under Programs, select the entry representing Microsoft Outlook, and then click Set this program as default.

Step 3: Ensure that Cached Exchange Mode is disabled

Recovery Manager for Exchange does not support Cached Exchange Mode, therefore if you are using Outlook 2007 or later, make sure that Cached Exchange Mode is neither enabled in Outlook nor enforced by Group Policy. For more information on how to disable Cached Exchange Mode in Outlook, see the documentation for your version of Outlook.