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Archive Manager 5.9.5 - Installation and Configuration Guide for GroupWise

Deployment considerations for GroupWise System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types Appendix B: Process overview checklist

Web browsers

Any of:

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Microsoft Internet Explorer 11, 10, or 9
* 
NOTE: When using enhanced security on any server-based operating system, the Archive Manager Website must be added to the list of trusted sites to work correctly.
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Microsoft Edge
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Firefox (latest version) running on Windows or Macintosh
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Chrome (latest version) running on Windows
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Safari running on Macintosh or mobile devices
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Android browsers

Archive Manager rights and permissions

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Administrator Account: The account you are logged in with when you run the Archive Manager Install program.
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The user who runs the installer must be an administrator over the local computer, as well as on the SQL Server and the GroupWise Server.
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The account you specify during the installation must have the same permissions.
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Service Account: (default account name is ArchiveMgr_Service): Specified in the Configuration Console. Used by the Directory Connector, Alert Service, Full-Text Index, Full-Text Search and Message Retention Services.
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Account is granted full access to the Archive Manager and AfterMail_TEMP databases by the installer.
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Requires read access to AD, and to the Exchange Organization so it can determine Storage Group information.
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Must be in the Users group on the local machine, and a member of the local IIS_WPG group on the Web Servers. This is typically done by the installer.
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Is a member of ArchiveManagerServiceUsers group.
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Should be added to the local administrators group on both E-Directory server and GroupWise server, if GroupWise and E-Directory are installed on Windows. If GroupWise and E-Directory are installed on Windows but not in the same domain as the Archive Manager server, create a local user with the same login name and password as the service account, then add the local user to the local administrators group on the E-Directory server and GroupWise server.
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ArchiveManagerServiceUsers Group: A Domain Group containing the Service account.
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Group is used by installer to apply permissions to file-system locations used by Archive Manager.

 

Hardware recommendations

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Archive Manager Services server
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Archive Manager SQL database server
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Archive Manager hardware recommendations
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Sizing the Microsoft SQL database and Archive Manager attachment store

Archive Manager Services server

The services listed below are installed on the Archive Manager Services Server. These services can also be spread among other server hardware.

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GroupWise Directory Connector (GDC): The GDC synchronizes Archive Manager with users and security maintained in your existing GroupWise Directory store.
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GroupWise Store Manager (GSM): The GSM synchronizes Archive Manager with the current state of the enterprise’s GroupWise mail server.
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Data Loader: The Data Loader populates Archive Manager with email messages from the enterprise mail server and/or other data sources.
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Search Service: The Search Service consists of two separate services: the Full Text Index Service (FTI) and the Full Text Search Service (FTS). The Full Text Index Service indexes the full text of messages within the Archive Manager store, storing security context as well, for high-speed full-text searches. The Full Text Search Service performs full-text searches against the Archive Manager Full Text Index, providing results to the Archive Manager core search engine.
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Message Retention Policy Service: The Message Retention Policy Service deletes email messages from the archive according to the retention rules and policies defined in the Retention Policy Editor.
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Alert Service: The Alert Service runs SQL queries on the Archive Manager database, and WMI queries on your server and sends Alert emails.
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Website: The Archive Manager website allows you to search your archive and administer various components of Archive Manager. The installer can place the Archive Manager website on a different server than the services server.
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