KACE Systems Management Appliance 13.2 Common Documents - Release Notes

Resolved KACE Agent issues

Resolved KACE Agent issues

The following is a list of KACE Agent issues resolved in this release.

Known issues

Known issues

The following issues are known to exist at the time of this release.

NOTE: Inventory of Agentless Ubuntu 21.04 devices fails for users who have a non-default shell of bash.

System requirements

System requirements

NOTE: Starting in version 13.2, 13G hardware is no longer supported.

The minimum size of the /var, /tmp, and /usr partitions is 12 GB. If the upgrade process detects that the size of these partitions does not meet these minimum requirements, it fails with a related message. A migration of backup files is required to a new virtual machine before you can proceed with the upgrade.

The minimum version required for installing KACE Systems Management Appliance 13.2 is 13.1. If your appliance is running an earlier version, you must update to the listed version before proceeding with the installation.

The minimum version required for upgrading the KACE Agent is 11.0. We recommend that you always use the same version of the agent and the KACE Systems Management Appliance.

Starting in version 12.0 of the appliance, earlier KACE Agent versions, such as 11.1, must be signed specifically for your appliance version. For example, if you are using KACE Agent 11.1 with the 12.1 version of the appliance, you must obtain and install the KACE Agent 11.1 KBIN file that is signed with the 12.1 appliance key. You can download signed KACE Agent KBIN files from the KACE Systems Management Appliance Software Downloads page.

NOTE: The KACE Agent RPM package can be installed on managed SUSE Linux devices only when the libxslt-tools package is installed before the agent package.

To check the appliance version number, log in to the Administrator Console and click Need Help. In the help panel that appears, at the bottom, click the circled 'i' button.

Before upgrading to or installing version 13.2, make sure that your system meets the minimum requirements. These requirements are available in the KACE Systems Management Appliance technical specifications.

End of support for Dell 13G physical servers

13th Generation Dell PowerEdge R430 servers are no longer supported. Any attempts to upgrade the appliance using this hardware result in failure. Contact your KACE Sales Representative to plan for a migration to a virtual platform.

Product licensing

Product licensing

If you currently have a KACE Systems Management Appliance product license, no additional license is required.

If you are using KACE Systems Management Appliance for the first time, see the appliance setup guide for product licensing details. Go to More resources to view the appropriate guide.

NOTE: Product licenses for version 13.2 can be used only on KACE Systems Management Appliance running version 13.2 or later. Version 13.2 licenses cannot be used on appliances running earlier versions of the appliance, such as 12.0.