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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Configuring default settings for Disk Devices Plug-in

The Disk Devices Plug-in is used to create Virtual Tape Libraries (VTLs). You can configure default settings for this plug-in from the Change Settings page.

To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Plugin Options.
4
In the Plugin Options dialog box, under Disk Devices Plugin, configure the following options.

Allow disk libraries to have entry/exit ports

Virtual tape libraries do not have an entry/exit port by default.

To create Virtual Tape libraries that have entry/exit ports (EEPorts), select this check box.

Check available disk space before creating disk libraries

This check box is selected by default.

Before creating a VTL, NetVault performs a disk space check to ensure that the target disk has sufficient space to accommodate the new VTL. On normal file systems you can use this feature to avoid errors during VTL creation.

When creating a VTL on a third-party deduplication appliance or compressed file system, you should disable this feature. To disable disk space checks for VTLs, clear this check box.

Free disk space margin to be used when calculating available disk space

During disk space checks, the free space required on the disk is calculated as follows:

Number of Slots * Media Capacity + <x>

<x> is the additional disk space considered for the following requirements:

The default value is 20MB. To change this requirement, type or select the new value.

Unit used to express the free disk space margin in

Type or select the unit used to specify disk space margin. The unit can be MB or GB. The default unit is MB.

5
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for nvjobstart

By default, the nvjobstart command returns either 0 or 1 (0 to indicate success, and 1 to indicate failure). You can configure the utility to return enhanced job completion status codes and messages that indicate the way in which a job failed.

To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Plugin Options.
4
In the Plugin Options dialog box, under CLI, configure the following setting:
nvjobstart Enhanced Job Completion Status: By default, the nvjobstart utility returns the following messages depending on the job exit codes.

0

Job completed successfully

1

Job failed with error: ‘Job Failed’

This message is returned for the following job completion states:

If you select the nvjobstart Enhanced Job Completion Status check box, the utility returns the following codes and messages.

0

Job completed successfully

1

Job Failed

2

Job Completed with Warnings

3

Job Aborted

4

Job Stopped

5

Job Died

-1

Job Failed with Undefined Error

5
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for post-scripts

By default, the execution of a post-script is terminated when a backup or restore job is aborted. You can modify the configuration setting for post-scripts to change this behavior.

To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Script.
4
In the Script dialog box, configure the following setting:
Terminate running script on Job Abort: This check box is selected by default. If you want to continue script execution even when the associated job is aborted, clear this check box.
5
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for Verify Plug-in

With a backup job, you can choose to run the verification phase to check the correctness and completeness of a backup at the end of data transfer. NetVault uses the built-in Verify plug-in to perform the verification phase. The Verify plug-in verifies the stream length written to the media and ensures that no blocks were dropped during backup. While the actual backup runs as Phase 1, backup verification runs as Phase 2 of the backup job.

By default, the backup verification job runs on the NetVault Server. You can modify the configuration settings for the plug-in to run the verification on an alternate client or locally on specified clients.

2
On the NetVault Server Settings page, under Plugins, click Verify. In the Verify dialog box, configure the following settings.

Always run Verify locally

By default, the verification phase runs on the NetVault Server.

To avoid data transfers over the network, you can choose to run verification locally on the clients to which the device used for backup is attached. This option is globally applied to all clients. It does not work for clients that do not have a locally attached backup device.

Comma separated list of clients that verify locally

If your backup jobs are distributed across multiple client-attached devices, use this setting to specify a comma-separated list of clients that can run the verification phase locally.

Default client to run Verify

To configure an alternate client to run all verification jobs, specify the client name.

This setting is useful if you use a client-attached device for your backups. It allows you to select the same client to run backup verification jobs.

3
Click Apply to apply the new settings and close the dialog box.
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