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Change Auditor 7.2 - User Guide

Change Auditor Overview Agent Deployment Change Auditor Client Overview Overview Page Searches Search Results and Event Details Custom Searches and Search Properties Enable Alert Notifications Administration Tasks Agent Configurations Coordinator Configuration Purging and Archiving your Change Auditor Database Disable Private Alerts and Reports Generate and Schedule Reports SQL Reporting Services Configuration Change Auditor User Interface Authorization Client Authentication Certificate authentication for client coordinator communication Integrating with On Demand Audit Enable/Disable Event Auditing Account Exclusion Registry Auditing Service Auditing Agent Statistics and Logs Coordinator Statistics and Logs Change Auditor Commands Change Auditor Email Tags

Alert History page

The Alert History page is accessed by selecting an alert enabled search, right-clicking and selecting Alert | History. This page displays details regarding the events that triggered the selected SMTP alert, including the time the alert was triggered, if the alert was successfully sent, a description of the event that triggered the alert and, if applicable, an error message stating the alert was not sent.

* 
NOTE: Regardless of the alert state (enabled or disabled) the alert history for an alert-enabled search is always available until it is removed using Alert | Delete History.

The data grid on this page contains the following information for each event that triggered an alert:

 
Table 2. Alert History page: Field descriptions
Column
Description

Time Alerted

Displays the time the alert occurred.

Alert Type

Displays ‘SMTP’ for the type of alert that was generated.

Sent

Indicates whether the alert was successfully sent: Yes or No.

Description

Displays a description of the events that caused this alert to be triggered.

Error Message

Displays an error message if the alert was not successfully sent.

View alert history

For each enabled alert, two additional context menu commands become available whenever you right-click an alert-enabled search definition on the Searches page: Alert | History and Alert | Delete History.

* 
NOTE: The Alert | History and Alert | Delete History right-click commands are available for any search that has ever had an alert enabled in the current product version, regardless of its current state. These commands are not available for disabled alerts, only after the alert history has been deleted using Alert | Delete History.
To view the alerts triggered for a search:
1
On the Searches page, select an alert-enabled search definition, right-click, expand the Alert command and select History.
This opens a new Alert History page, which displays details regarding the alerts triggered for the selected search.
To delete alert history:
1
On the Searches page, select an alert-enabled search, right-click, expand the Alert command and select e Delete History.
This clears the alert history for the selected alert.
* 
NOTE: Change Auditor deletes alerts in batches of 1000, so the alert history will not be immediately cleared; however, refreshing the screen will show the number of alerts decreasing.

View event details or alert properties

From an Alert History page, you can view the alert properties (Alert tab) used to generate the displayed alerts or access more detailed information about an individual alert. Using the tool bar buttons at the top of an Alert History page, you can easily switch between the Alert tab and Event Details pane.

To display event details for an alert:
1
Open an Alert History page and select an alert from the grid.
2
If neither the Alert tab or Event Details pane are being displayed (or the Alert tab is displayed), use one of the following methods to display the event details:
•
double-click the alert entry in the results grid
•
click the Event Details tool bar button
•
right-click the alert and select Event Details
3
To hide the Event Details pane, use the hide button in the upper right corner of the Event Details pane.
To display the alert properties for an alert:
1
Open an Alert History page and select an alert from the grid.
2
If neither the Alert tab or Event Details pane are being displayed (or the Event Details pane is displayed), use one of the following methods to display the search properties:
•
click the Alert Properties tool bar button
•
right-click the alert and select Alert Properties
3
To hide the Alert tab, use the hide button in the upper right corner.

Administration Tasks

•
Administration Tasks tab
•
Administration Task lists
•
Export/import Administration Task settings
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