Security Guardian protection templates not created in a multi-forest Change Auditor installation (4377034)

Security Guardian protection templates not created in a multi-forest Change Auditor installation

Multi-forest Change Auditor installations are installations that have two or more coordinators installed in separate Active Directory forests that share a database. Each coordinator is used to manage the Change Auditor agents in their respective forests. In order for Security Guardian protection templates to be applied to multi-forest Change Auditor installation, credentials for each forest must be configured in "Foreign Forest Credentials" ("Deployment tab | Foreign Forest" ). However, when the credentials are configured, Security Guardian protection templates still may not be created/updated and the following error is recorded in the Change Auditor Coordinator log:

ID: 1441
Time: 24-01-01 00:00:00.000
Level: INFO
Thread: 7
Logger: Quest.Data.ExceptionSql
File:
Function: Quest.Data.ExceptionSql.OnExceptionSqlEvent
Line: 0
Message: SQL error(-2146232060): Error: 2627, Procedure: usp_ProtectDirectory_Load, Message: Violation of PRIMARY KEY constraint 'PK_ProtectDirectoryObject'. Cannot insert duplicate key in object 'Protect.DirectoryObject'. The duplicate key value is (<guid>, <guid>).;

command: usp_ProtectDirectory_Load

Product defect

The product team has logged this as a product defect with ID 513339. This defect will be fixed in a future version of Change Auditor.  There is no ETA yet, so keep an eye on the release notes documentation to see if it contains the fix as soon as the next release is out.

513339