How to configure RemoteScan to use Direct IP transfer instead of Virtual Channel (4369906)

How to configure RemoteScan to use Direct IP transfer instead of Virtual Channel

RemoteScan currently utilizes the virtual channel feature for the following remote connection protocols:

• Windows RDP
• Citrix ICA
• VMware Blast Extreme
• Parallels RDS

However, if a virtual channel cannot be used by RemoteScan in the customer's environment, then the customer may alternatively configure RemoteScan to connect to the local PC using TCP port 6077 (this port number is configurable).

Certain remote connection client software (e.g. Go GLOBAL, vWorkspace, Amazon WorkSpaces) don't have a virtual channel feature which can be utilized by RemoteScan.

There may also be cases where a customer does have the option of using the virtual channel feature of their remote connection client, but prefers to use Direct IP instead, as the Direct IP method typically provides a faster data transfer than the virtual channel.

1. Within the RemoteScan client interface, click the Add button.

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2. Within the RemoteScan Server Settings window, type the host name or IP address of the PC connected to the scanner in the text field next to Server Name,
then click the button which says "Check Your Connection to the RemoteScan Server."

 

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3. If the connection is successful, the customer should see the following message:

 

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