ODMAD | How to configure a centralized location for device agent logs (4375899)

ODMAD | How to configure a centralized location for device agent logs

Due to the high number of device cutovers, obtaining logs from end users becomes challenging.
Required a method to configuring the device logs to automatically store these logs in a central location

Currently the log of the device is configured on the local device.
"C:\Program Files (x86)\Quest\On Demand Migration Active Directory Agent\Files"
Unable to grab it remotely.

Supported methods are using Repositories with Network Share where "Agent logs are maintained on individual workstations. To centralize them so that review does not require logging into each machine, the Upload Logs Action can be applied to the Devices of interest. This will create a copy of the Device’s logs in the defined network share."

1) Configure Repositories refers to the document  
- Make sure that the Network Share is accessible by the Device
- Make sure that the device agent service account has full read and write permission to the Network Share

1.1) Navigate to ODMAD Hamburger Menu 三 > Setups > Configurations> Repositories > Agent Logs 
Sample screenshot of Repositories 

 

2) ODMAD Hamburger Menu 三 > Devices + Servers> checked and select the device 
2.1) Scroll down, select 'Upload Logs' action and click on Apply Action button, refer to the document.  
Sample screenshot action apply

2.2) Once Apply and verify the Job has completed.

Sample screenshot of the Jobs for the Upload Logs Job completion

2.3) Verity the logs are located in the Network path. 
Sample log file being uploaded to the shared path
- File name should be similar to the format: <DeviceName)_date.zip

If the log is not available or not visible do verify - The service account have Full Read Access and Write access to the share for the logs to be uploaded. - The device is able to reach to the Network share.