Issue
We are seeing migration failures for a few of our user migrations, not all. The migration log contains the following error from the migration log
@ 18:30:46 Begin AutoDiscover and Profile Creation Log
@ 18:30:46 End of AutoDiscover and Profile Creation Log
18:30:46 AutoDiscover Response for Mailbox not found C:\Users\migrationAdmin\AppData\Local\Binary Tree\Notes Migrator\
! 18:30:46 Error: AutoDiscover Mailbox LegacyDN not found.
! 18:30:46 Error: Failed to initialize :
@ 18:30:46 Entering UnInitialize MAPI Object
@ 18:30:46 Deleting AutoDiscover Response file : C:\Users\migrationAdmin\AppData\Local\Binary Tree\Notes Migrator\
@ 18:30:46 Deleting AutoDiscover Response file : C:\Users\migrationAdmin\AppData\Local\Binary Tree\Notes Migrator\
@ 18:30:46 Exiting BTNotesMigrateUsersMailFile()
@ 18:30:46 Exiting NotesUserMigrate()
18:30:46 Done migrating
18:30:46
Cause
The ExEmail address is not being correctly formatted when an account has both the tenant.onmicrosoft.com and the tenant.mail.onmicrosoft.com aliases.
The matching returns:
EmailAddress : {smtp:name@tenant.mail.onmicrosoft.com, smtp:name@tenant.onmicrosoft.com}
And the ExMail is then populated with: smtp:name@tenant.mail.onmicrosoft.com, smtp
In this case the @tenant.onmicrosoft.com should be used.
The failing users 'ExEMai'l field (in CMTe person document) was populated with: "smtp:name@tenant.mail.onmicrosoft.com, smtp"
The correct value for this field should be "smtp:name@tenant.mail.onmicrosoft.com"
Solution
This known limitation was resolved in version 4.6.3.1 and newer releases
Edit the Notes Migrator Person document, go to the "Exchange Information" tab, edit the 'ExEmail' field value to remove the ", smtp"
If this field does not display on the Person document, edit the form in Notes Designer. Go to the "Exchange Information" tab, and add an Editable Text field to the form with the name, ExEmail.
Save the form.
Close and open the user person document in edit mode. Perform the steps above to remove the ", smtp" value from the field.
Save & Close the person document Delete the Back-end User record.
Run the migration
© ALL RIGHTS RESERVED. Feedback 使用条款 隐私 Cookie Preference Center