Custom LDP filters and how to obtain help (4351454)

Custom LDP filters and how to obtain help

LDAP filter is not working. Can Quest Software Support assist with troubleshooting the filter and creating a working one?

Quest Technical Support does not assist when creating, validating, testing or modifying any custom LDAP filters. Quest Technical Support will always ensure the basic functionality of the tool and verify if it works without any custom filters. Then customers will be asked to correct the issue with the filter or avoid using them.
 

There are many resources available online, where syntax of a proper LDP filter can be confirmed, for example from http://technet.microsoft.com/en-us/library/aa996205%28EXCHG.65%29.aspx When a filter is being used during directory synchronization then as troubleshooting step this approach can be used: open Active Directory Users and Computers Use Find, under Find select Custom Search Press the tab Advanced and enter your LDAP query If this query returns some objects then Quest tool will also find and process those objects when using this filter.