The K1000 allows the use of predefined variables for use in the helpdesk email templates
All Email Templates | $userui_url $helpdesk_name $helpdesk_email |
Ticket-related templates:
| $change_desc $ticket_approver_phone_mobile $ticket_approver_phone_home $ticket_approver_phone_pager $ticket_approver_phone_work $ticket_custom_X_label $ticket_custom_X_value $ticket_escalation_minutes $ticket_history $ticket_id $ticket_number $ticket_owner_email $ticket_owner_name $ticket_owner_phone_mobile $ticket_owner_phone_home $ticket_owner_phone_pager $ticket_owner_phone_work $ticket_priority $ticket_number $ticket_owner_email $ticket_owner_name $ticket_owner_phone_mobile $ticket_resolution $ticket_status $ticket_submitter_email $ticket_submitter_name $ticket_submitter_phone_mobile $ticket_submitter_phone_home $ticket_submitter_phone_pager $ticket_submitter_phone_work $ticket_title $ticket_url $ticket_http_url $ticket_https_url |
© ALL RIGHTS RESERVED. Feedback 使用条款 隐私 Cookie Preference Center