Event ID 13635 - "Cannot install the agent on 'Server1' because of an error. Error text: Cannot r
说明
Event id 13635 in the InTrust log for one or more computers with one of the following messages:
"Cannot install the agent on 'Server' because of an error. Error text: Cannot register agent on the server (No such host is known. (Win32 error:11001))."
or
'Cannot install the agent on 'Server' because of an error. Error text: Cannot access remote Service Control Manager (Access is denied. (Win32 error:5)).'
原因
These messages (especially the first) point to issues with DNS resolution in your environment.
解决办法
Confirm that you can ping those servers from the InTrust Console by short name, e.g. Server1 and by fully qualified domain name, e.g. server1.mydomain.myroot.com.
Confirm that you can ping the InTrust server from those servers by short name and FQDN.
Attempt to browse \\server1\admin$ and \\server1.mydomain.myroot.com\admin$ to confirm resolution as well as permissions to this share.
Also check if any Firewall (Windows or Network) enabled to restrict communication between Agent servers and InTrust servers.
Also if you have done Agent upgrade or re installation, kindly wait for couple of hours.