In vFoglight storage, my MasterAgent is not working. How can I remove it manually? (4303018)

In vFoglight storage, my MasterAgent is not working. How can I remove it manually? I cannot remove it from the console.

Sometimes an error is seen,  “Uninstall failed.  Cannot unregister FoglightStorageManagerDatabase service”

In some cases the postgress database associated with the Storage agents can get corrupted. Without access to the database vFoglight cannot uninstall he agent.

1) In a DOS window navigate to the following directory on the FglAM server:

C:\program files\quest\vfoglightstorage\server\bin

2) Execute the following program:

Samselfremoval.exe

3) Once the agent has been removed, it will be removed from the vFoglight dashboards.

vFoglight Storage version 2.0