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标题
How to remove emails from archive from a certain sender / based on tag -
说明
This article explains how emails can be removed from archive, based on sender and using a Tag. -
原因
Needs to delete specific messages based on sender -
解决办法
1.) Create a Tag to be used for the messages to delete, here we use a Boolean Tag
2.) Create a Retention Policy which would delete all emails tagged by this Tag
please mind - in versions 5.5 / 5.6 of Archive Manager, we set Boolean Value to 'True', according to the Tag created in the step before. Known issue exist with this setting in versions 5.3 / 5.4 of Archive Manager where we better set Boolean Value to 'Either' here, to work around the known issue.
3.) Then search for all emails from a certain sender, using Advanced Search
4.) Tick all emails found and click on ‘Tags’ – choose the Tag we created in step 1 and click on ‘Submit’
this action would then tag all emails found by the search.
Knowledge Article 267298 tells you how you can tag emails in bulk:
How to Bulk Tag Emails in Archive Manager 5.4 and higher. (267298)
https://support.quest.com/archive-manager/kb/267298/how-to-bulk-tag-emails-in-archive-manager-5-4-and-higher-5.) Then you can test the Retention Policy by setting to Safe Mode
after the Retention run, compare the output of the Execution Log with the amount of found emails
Knowledge Article 42571 tells how you can test the Retention immediately:
How can the Archive Manager Retention Service be forced to run immediately? (42571)
https://support.quest.com/archive-manager/kb/42571/how-can-the-archive-manager-retention-service-be-forced-to-run-immediately-The Archive Manager Retention Service can only be scheduled to run on the hour and can not bescheduled to run immediately through the Archive Manager Retention Policy editor. How can the Archive Manager Retention Service be run immediately without having to wait for the next scheduled run time?1) Stop the Archive Manager Message Retention Policy Service.2) C:\Program Files(x86)\Quest\ArchiveManager or the Dell folder if version 5.3 or earlier.From the command prompt , execute the following command"RetentionPolicyService.exe" -ns -console3) This will cause the policy set by the Archive Manager Retention policy editor to be executedimmediately.Note: When running retention from the command line in AM 5.x all items may not be removedthe first run. Some items may take several runs to be removed.