Retention Policy Service log displays an 'Access to the path XXXXX is denied' message.
说明
Retention Policy Manager was running and purging emails successfully, but the RPS log had a few of the following error message example:
ERROR AfterMail.Log.Retention.Service - {{022e11b5-f6e3-4c53-b534-73aaafd54c4b}} Failed to delete message (0) System.UnauthorizedAccessException: Access to the path '\\xx-xx-xxx\ArchiveManagerAttachment02\000\000\007\552\7552121.jpg' is denied.
Some data files were stored on a SAN within a shared folder that was attached to the Archive Manager Server with Windows 2008 R2 installed as
原因
The problem was that the shared folders on the devices did not have the correct and full permissions set.
解决办法
Shared folders for the Attachment Store must have the following permissions set for NTFS drives:
Everyone - Full Access Administrators - Full Access ArchiveManagerServiceUsers - Full Access
Note: It is recommended that the Archive Manager Server is rebooted afterwards too.