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标题
Error: "An item with the same key has already been added" when opening the Config Console -
说明
When opening the Config Console it may fail to open and you are presented with the following error:[Main] INFO ConfigurationConsole - Launch Configuration Console.[Main] ERROR ConfigurationConsole - The Configuration Console ran into an exception.System.ArgumentException: An item with the same key has already been added.at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)at Dell.AM.Tools.ConfigurationEngine.Helper.OutlookFormInstallationHelper.LoadOutlookFormFiles()at Dell.AM.Tools.ConfigurationConsole.Views.OutlookFormView.BindOutlookFormList()at Dell.AM.Tools.ConfigurationConsole.Views.OutlookFormView..ctor()at Dell.AM.Tools.ConfigurationConsole.ConfigurationConsoleForm.InitializePages()at Dell.AM.Tools.ConfigurationConsole.ConfigurationConsoleForm..ctor(IConfigurationConsoleModel model)at Dell.AM.Tools.ConfigurationConsole.ConfigurationConsoleForm..ctor()at Dell.AM.Tools.ConfigurationConsole.Program.Main(String[] args)[Main] INFO ConfigurationConsole - Exit Configuration Console. -
原因
The form file names are parsed and turned into keys for a dictionary and if there are multiple files with the same name they will be parsed as the same value causing a key violation. -
解决办法
Browse to the Forms installation directory and remove or rename any duplicate file names including any with the 'copy' suffix.
C:\Program Files (x86)\Quest\Archive Manager\Tools\OutlookForms
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C:\Program Files (x86)\Dell\Archive Manager\Tools\OutlookForms (path from legacy versions)